From the beginning in 1989 CSI International, Inc. has been a client focused and results driven organization. The motivator behind our Quality Program is the instillment of quality that focuses on customer’s expectations, involves every level of employee, maintains continuous performance levels, and thrives on continuous improvement. Inorder to create this culture our Quality Plan has as a base, a management plan, and a set of rules that are coordinated to all facets of the organization to make sure that we continuously meet or exceed our customer’s requirements. CSI’s senior management team has dedicated themselves to organize its Business Building Operations strategy and operations to be in line with our customer’s requirements, and to create and strengthen a way of life with full employee involvement. Quality for CSI is a challenge of continuous improvement, not just an examination protocol. What that means is supervision and management must communicate a set directive of Business Building Operations everyone understands and believes in. To reach this high mark CSI has established the position of Director of Corporate Quality and Training inorder to manage our QA Program and to pay close attention to the quality process throughout all departments of our company. This job relies on direct reporting to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our top levels for gauging job performance, implementing training programs and recognizing and surpassing our client’s expectations. Thinking of these CSI has created the Eye on Quality program. The goal of this program is to far exceed traditional service quality levels for our customers. Our clients will get periodic quality reports via email or print copy. These update overview documents will provide a full work-site overview while including graphs for visual reporting. As a bonus, our Eye on Quality program includes typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Business Building Operations. Every building has different requirements that require us to individualize a program that supports its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in touch, supervision responsible, and employees up to date. The end result is the achieving of service excellence for the client. CSI deploys several standard validation tools to ensure that we are consistently providing the Business Building Operations promised with the best quality. The Green Seal Standard for Commercial and Institutional Cleaning Providers GS-42, develops environmental requirements for cleaning up provider of business, public, and institutional structures, consisting of in-house and external cleaning services, to develop a green cleaning program that safeguards human health and the environment. The basic takes a systems approach with cleansing. Guidance is provided for tools and items utilized for cleansing (exactly what is used for cleansing) and consists of personnel training and planning (how cleaning is done). The requirement likewise includes emphasis on environmental enhancements that lower toxicity, waste, and direct exposure to both building residents and custodial staff. The standard can work as a tool to help business begin to take action to improve their cleaning service and is offered for Green Seal accreditation. Advantages of G42: Relied on by Purchasers, No Dispute of Interest, Show Management, Open Doors to New Business.