CSI International, Inc., from the beginning in 1989, has been a client oriented, quality driven corporation. CSI’s Quality Plan as its base a management practice and a set of teachings that are aligned to all departments and positions within the organization to insure that we continually meet, if not exceed our clients’ needs. CSI’s senior management staff has committed to organize its service strategy and operations around our clients’ needs, and to build and maintain a culture with high employee participation. Quality for CSI is a state of constant refinement, not just an observation plan. It means supervision and management must relay a set directive of Quality Custodial the line worker understands and believes in. To reach this high mark CSI has created the position of Director of Corporate Quality and Training for the purposes of managing our QA Program and to pay close attention to the quality process throughout all segments of our business. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our high standards for assessing job performance, executing training programs and identifying and exceeding our customer’s expectations. The outcome is the achieving of service excellence for the client. CSI uses several traditional validation tools to guarantee that we are consistently providing the Quality Custodial promised with the best quality. Green Cleaning is described as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI International, Inc. is dedicated to providing a clean and healthy place of employment for all our employees and yours. Presidential Executive Order 13101, issued in 1992, by former President Bill Clinton required the building managers of more than 100,000 federally owned or operated facilities globally to start the use of green cleaning products. The Order also defined green cleaning for the first time, stating that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning is now the most favorable use of products that minimize indoor pollution while reducing environmental pollution and favor renewable materials. Maintaining of a healthy workplace is the joint job of supervisors and employees at all levels of the CSI organization. Every employee is trained and held responsible to reach the goal of minimizing the exterior’s impact on the local environment and to stress and practice environmentally safe, minimal impact cleaning chemicals and procedures. CSI understands that the principle of stewardship-- "the obligation for handling, supervising the quality or performing, state or condition of an institutional or business structure"- is necessary to the green cleansing perspective and important to the success of our green cleaning program. CSI is committed to follow a set of stewardship principles that have actually been established by leaders of the green cleansing motion. These principles will help in our efforts to be excellent stewards of the buildings we service, their occupants, our workers, and the total environment. Tidy for health first and appearance 2nd, Reduce human direct exposure to pollutants and cleaning items, Recognize cleaning as an ecological health benefit, Dedicate to occupational advancement of cleansing workers, Interact the value of healthy buildings, Decrease moisture, chemical and particle residue when cleansing, Make sure worker and resident security, Contain and decrease all pollutants going into the building, Dispose of cleansing items in ecologically safe methods, Develop and document regular upkeep schedules.