CSI International, Inc., since our inception in 1989, has been a customer oriented, quality driven company. CSI’s Quality Plan as its base a management process and a set of disciplines that are aligned to all sections and levels of the company to insure that we constantly meet, if not exceed our customers’ requirements. CSI’s senior management staff has dedicated itself to organize its service strategy and operations around our clients’ needs, and to develop and sustain a culture with high employee envolvement. Quality for CSI is a process of continuous refinement, not just an observation plan. What that means is supervisors and management must communicate a standard of Single Owner Building Services the line worker comprehends and has faith in. To reach this high mark CSI has developed the position of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to focus on the quality process throughout all segments of our business. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our top levels for measuring job performance, implementing training programs and identifying and surpassing our customer’s expectations. The outcome is the attainment of service excellence for the customer. CSI uses multiple traditional validation tools to ensure that we are continually delivering the Single Owner Building Services promised with uncompromising quality. CSI's environmentally responsible items combined with our "green" efforts are maintaining the environment'& #39; s health and yours. CSI Green uses only eco-responsible items, consisting of low allergenic, non-toxic and eco-friendly cleaner, HEPA ® micro-filtered vacuum and microfiber fabrics and mops. Cleaning "green" assists in decreasing exposure to potentially hazardous chemicals that can endanger the health and wellness of building occupants, visitors and the cleaning staffs plus reducing the unfavorable effect on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Residents, Boost Employee Productivity, Improve Morale, Reduce Sick days and Associated Health Care Expenses, Lower Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Bundle Waste with Recyclable Product packaging. LEED is an item of the U.S. Green Structure Council: It is related to USGBC and supports and advances the Council's objective, it is consistent with the governing principles, objectives objectives and procedures of the Council, and it continually amasses input from USGBC subscription and outside experts whose participation represents a varied and broad coalition of structure market stakeholders. Management in Energy and Environmental Design-- LEED: Is the most extensive, authoritative and well acknowledged accreditation standard that distinguishes green buildings by style, building and construction and operation from the rest of the market, is a design standard to move structure construction and operation toward sustainability, Is an integrated green building style training program. Utilization of micro fiber mops and cleaning clothing where suitable, Motivating customers to utilize only "Green Sealed" consumables items, Administer facility recycling programs, Set up and use washer and clothes dryer centers to wash micro fiber mops and clothes where relevant, Distribution of our study cards to gather resident feedback so that we can assess and enhance our procedures and procedures, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleaning electronically saving where centers approval where possible. CSI can help you reach LEED Certification by executing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.