From our inception in 1989 CSI International, Inc. has always been a customer focused and quality guided company. The primary purpose of our Quality Program is the instillment of quality that focuses on customer’s needs, includes every employee, maintains continuous performance levels, and strives to continually improve. Inorder to achieve this our Quality Plan has as a foundation, a management process, and a set of guidelines that are coordinated to all facets of the company to insure that we consistently meet or surpass our client’s expectations. CSI’s senior management team has committed to organize its Single Owner Building Services strategy and operations to be in line with our customer’s requirements, and to create and strengthen a culture with high employee involvement. Quality for CSI is a process of continuous enhancement, not just an observation platform. It means supervision and management must communicate a set directive of Single Owner Building Services every employee understands and believes in. To achieve this goal CSI has developed the position of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to pay close attention to the quality process throughout all segments of our company. This job relies on direct reporting to the Chief Operating Officer and pays great attention to the implementation and adherence to our high standards for gauging job performance, implementing training programs and acknowledging and surpassing our customer’s expectations. Thinking of these CSI has created the Eye on Quality program. This program’s objective is to achieve superior service quality levels for our clients. Our customers receive periodic quality reports by email or hard copy. These update overview documents will provide a full work-site overview as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program includes a series of more typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Single Owner Building Services. Every building has unique situations that require us to individualize a program that works best for its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in touch, supervision responsible, and employees up to date. The end result is the achievement of service excellence for the customer. CSI deploys multiple standard validation tools to ensure that we are continually providing the Single Owner Building Services promised with the best quality. CSI takes an active function in recycling and waste decrease and will adhere to its customers recycling procedures. We are accountable to develop, manage, and totally support the established Recycling Program of CSI and those of each of our clients along with our workers. Our duties include: Corporate and Field Management, Website Managers and Supervisors: Promote the interest of our staff members in the significance of environmental and recycling practices, Encourage participation and cultivate a positive mindset to recycling, Act as an intermediary between CSI and our customers, Help our customers with the implementation of their recycling procedures, Abide by governmental guidelines concerning the decrease, reuse, recycling and healing of waste products. Business Employees: Take an active role by following the recycling procedures, Have a positive attitude towards waste decrease and recycling within your workspace, Suggest or recommend methods of lowering waste. At our Consumers' center-- All CSI staff members should follow the center's recycling program and the following steps: Usage separate containers to gather recyclable documents, Gray brute with black liner is for gathering garbage, Blue brute with clear liner is for gathering recycling paper, Usage different containers to collect recyclable documents, Collect cans, plastic and bottles in blue liners and place them in the commingle compactor, Gather shredded paper in clear liners and position it in the recycling compactor or container for exclusive info, Do not discard non reusable gloves in the trash containers, Recycle all packing materials for our cleaning products, Consult with your Supervisor or the Recycling Planner of the facility for any extra details regarding the center's recycling procedures. CSI MINIMIZES, REUSES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and position them in the commingle compactor, Usage different containers for garbage and recyclable products at your desk and central places, Print double sided (saves as much as 50%), Uses paperless payroll system to ease paper checks to assist lessen the overall environmental footprint of our organization, Print only when necessary, Proof reads files for errors before printing to avoid waste, Sends email memos to save paper, Avoids printing e-mails, Evaluates any hard copy storage, replace with a back- up hard disk drive for central storage, Uses email rather of corresponding by post, Switches equipment off entirely at night and at weekends, Puts devices on power save where possible, Purchases durable equipment, Has paper recycling stations next to copy machines and printers, Utilizes energy efficient light bulbs (Usually they consume 8% less energy than a basic bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Recycles envelopes for internal blood circulation, Reuses tidy side of used paper for internal printing, Transforms scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Aims to utilize paper for more than one function, Recycles inbound product packaging and boxes for outgoing deliveries, Gets rid of plastic beverage cups from the water cooler and utilize reusable mugs, Repairs furnishings where possible or donate it to charity, Shreds low-quality paper and use as packaging. RECYCLES: Recycles our dominant material (most likely paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and containers, and tin/steel food and beverage cans, throws caps and covers in the trash, Recycles toner and inkjet cartridges, Recycles workplace furnishings, Recycles batteries, Recycles our IT Hardware and cellphones.