From the day our doors opened in 1989 CSI International, Inc. has always been a client focused and results demanding company. The motivator behind our Quality Program is the creation of a quality craft that focuses on customer’s expectations, includes every employee, constantly measures performance, and strives to continually improve. To create this culture our Quality Plan has as a base, a management plan, and a set of disciplines that are coordinated to all departments and levels of the company to insure that all employees consistently meet or exceed our customer’s requirements. CSI’s senior management team has committed to organize its Leed Green Nation Operations strategy and operations to be in line with our customer’s needs, and to develop and strengthen a culture with full employee participation. Quality for CSI is a challenge of continued enhancement, not just an observation platform. It means supervisors and management must enforce a set directive of Leed Green Nation Operations everyone understands and believes in. To reach this high mark CSI has created the position of Director of Corporate Quality and Training inorder to manage our QA Program and to directly oversee the quality process throughout all segments of our company. This job relies on direct reporting to the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our top levels for gauging job performance, executing training programs and identifying and exceeding our client’s expectations. With this in mind CSI has created the Eye on Quality program. The goal of this program is to far exceed traditional service quality levels for our clients. Our clients receive regular quality reports via email or print copy. These inspection reports will provide a complete job site review while including graphs for visual reporting. In addition, our Eye on Quality program includes typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Leed Green Nation Operations. Every company has unique challenges that demand we customize a program that works best for its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in touch, supervision responsible, and employees informed. The outcome is the achieving of service excellence for the customer. CSI uses several traditional validation tools to ensure that we are continually delivering the Leed Green Nation Operations promised with the best quality. CSI takes an active function in recycling and waste decrease and will comply with its customers recycling treatments. We are responsible to develop, manage, and totally support the recognized Recycling Program of CSI and those of each of our customers along with our employees. Our responsibilities include: Corporate and Field Management, Website Supervisors and Supervisors: Promote the interest of our staff members in the value of ecological and recycling practices, Motivate participation and cultivate a positive attitude to recycling, Act as an intermediary in between CSI and our clients, Assist our customers with the execution of their recycling procedures, Comply with governmental regulations worrying the reduction, reuse, recycling and recovery of waste items. Company Employees: Take an active function by following the recycling procedures, Have a favorable attitude to waste reduction and recycling within your workspace, Advise or recommend methods of minimizing waste. At our Customers' center-- All CSI employees should follow the facility's recycling program and the following steps: Usage separate containers to gather recyclable documents, Gray brute with black liner is for collecting garbage, Blue brute with clear liner is for collecting recycling paper, Usage separate containers to gather recyclable papers, Collect cans, plastic and bottles in blue liners and place them in the commingle compactor, Collect shredded paper in clear liners and put it in the recycling compactor or container for exclusive details, Do not throw away disposable gloves in the garbage containers, Recycle all packaging products for our cleaning products, Speak with your Manager or the Recycling Coordinator of the center for any additional details regarding the facility's recycling treatments. CSI LOWERS, RECYCLES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and position them in the commingle compactor, Usage separate containers for trash and recyclable materials at your desk and main areas, Print double sided (conserves up to 50%), Utilizes paperless payroll system to alleviate paper checks to assist minimize the overall ecological footprint of our organization, Print only when required, Evidence checks out files for errors prior to printing to avoid waste, Sends email memos to save paper, Prevents printing emails, Evaluates any hard copy storage, change with a back- up hard drive for centralized storage, Utilizes email rather of corresponding by post, Switches devices off completely in the evening and at weekends, Puts devices on power save where possible, Purchases long lasting equipment, Has paper recycling stations beside copy machines and printers, Utilizes energy effective light bulbs (Usually they take in 8% less energy than a standard bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Recycles envelopes for internal blood circulation, Recycles tidy side of utilized paper for internal printing, Converts scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Attempts to use paper for more than one purpose, Recycles inbound product packaging and boxes for outgoing deliveries, Gets rid of plastic drink cups from the water cooler and use multiple-use mugs, Fixes furnishings where possible or contribute it to charity, Shreds low-quality paper and usage as packaging. RECYCLES: Recycles our dominant material (probably paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and containers, and tin/steel food and drink cans, tosses caps and covers in the trash, Recycles toner and inkjet cartridges, Recycles office furniture, Recycles batteries, Recycles our IT Hardware and mobile phones.