CSI International, Inc., since our start in 1989, has been a client oriented, quality driven company. CSI’s Quality Plan as its base a management process and a set of directions that are aligned to all departments and levels of the organization to insure that we consistently reach, if not exceed our customers’ requirements. CSI’s senior management staff has dedicated itself to organize its service strategy and operations around our customers’ needs, and to develop and sustain a culture with high employee envolvement. Quality for CSI is a state of continuous refinement, not just an observation plan. What that means is supervisors and management must relay a set directive of Building Management everyone understands and believes in. To reach this high mark CSI has developed the job of Director of Corporate Quality and Training for the purposes of managing our QA Program and to pay close attention to the quality process throughout all departments of our company. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our high standards for measuring job performance, implementing training programs and acknowledging and surpassing our client’s expectations. The outcome is the achievement of service excellence for the client. CSI utilizes multiple standard validation tools to guarantee that we are consistently delivering the Building Management promised with the best quality. CSI's ecologically responsible products coupled with our "green" efforts are maintaining the environment'& #39; s health and yours. CSI Green uses just eco-responsible products, consisting of low allergenic, non-toxic and biodegradable cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber cloths and mops. Cleaning "green" assists in decreasing direct exposure to possibly harmful chemicals that can threaten the health and safety of structure occupants, visitors and the cleaning staffs plus decreasing the negative influence on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Boost Worker Performance, Improve Morale, Reduce Sick days and Associated Health Care Costs, Lower Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Package Waste with Recyclable Product packaging. LEED is a product of the U.S. Green Structure Council: It is related to USGBC and supports and advances the Council's objective, it is consistent with the governing concepts, objectives objectives and procedures of the Council, and it continually gathers input from USGBC membership and outside professionals whose participation represents a diverse and broad coalition of building market stakeholders. Management in Energy and Environmental Design-- LEED: Is the most substantial, authoritative and well recognized accreditation standard that distinguishes green buildings by style, construction and operation from the rest of the market, is a style guideline to move building construction and operation towards sustainability, Is an integrated green building design training program. Usage of micro fiber mops and cleaning clothing where appropriate, Encouraging clients to use just "Green Sealed" consumables items, Administer center recycling programs, Install and use washer and dryer facilities to launder micro fiber mops and clothes where suitable, Circulation of our study cards to collect resident feedback so that we can evaluate and enhance our processes and treatments, All order supplying is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing digitally conserving where centers approval where possible. CSI can help you reach LEED Certification by implementing the following green cleaning credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.