From our inception in 1989 CSI International, Inc. has been a customer oriented and results guided company. The primary purpose of our Quality Program is the creation of a quality craft that pays particular attention to customer’s expectations, includes every employee, constantly measures performance, and strives to continually improve. Inorder to create this culture our Quality Plan has as a base, a management plan, and a set of guidelines that are relayed to all facets of the organization to make sure that we consistently meet or surpass our customer’s requirements. CSI’s upper management team has dedicated themselves to organize its Quality Building Management strategy and operations around our customer’s needs, and to create and sustain a culture with high employee involvement. Quality for CSI is a task of continuous improvement, not just an examination protocol. What that means is supervisors and management must relay a standard of Quality Building Management everyone comprehends and has faith in. To achieve this goal CSI has created the job of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to focus on the quality process throughout all departments of our company. This role communicates directly with the Chief Operating Officer and pays great attention to the implementation and adherence to our high standards for assessing job performance, implementing training programs and acknowledging and exceeding our customer’s expectations. Thinking of these CSI has deployed the Eye on Quality program. This program’s objective is to far exceed traditional service quality levels for our customers. Our clients will get periodic quality reports by email or hard copy. These inspection documents are able to provide a complete job site review while including graphs for visual reporting. In addition, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Quality Building Management. Every building has different requirements that require us to individualize a program that works best for its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision responsible, and employees up to date. The end result is the attainment of service excellence for the customer. CSI uses many traditional validation tools to guarantee that we are consistently providing the Quality Building Management promised with uncompromising quality. The Green Seal Requirement for Commercial and Institutional Cleaning Services GS-42, establishes environmental requirements for cleaning up company of industrial, public, and institutional structures, consisting of in-house and external cleaning company, to develop a green cleansing program that secures human health and the environment. The standard takes a systems approach with cleaning. Assistance is attended to tools and items used for cleansing (exactly what is utilized for cleaning) and includes staff training and planning (how cleansing is done). The requirement likewise includes emphasis on environmental enhancements that reduce toxicity, waste, and direct exposure to both structure occupants and custodial staff. The requirement can act as a tool to help companies start to take action to enhance their cleaning company and is readily available for Green Seal accreditation. Advantages of G42: Trusted by Buyers, No Dispute of Interest, Show Leadership, Open Doors to New Company.