CSI International, Inc., from the beginning in 1989, has been a client focused, quality driven corporation. CSI’s Quality Plan has as a foundation a management process and a set of disciplines that are aligned to all sections and positions within the company to insure that we consistently reach, if not exceed our customers’ needs. CSI’s upper management team has committed to organize its service strategy and operations around our customers’ needs, and to build and maintain a culture with maximum employee participation. Quality for CSI is a state of continuous betterment, not just an observation plan. What that means is supervisors and management must communicate a set directive of Single Tenant Building Services the line worker follows and trusts. To achieve this goal CSI has established the job of Director of Corporate Quality and Training designed specifically to manage CSI’s QA Program and to pay close attention to the quality procedures throughout all aspects of our business. This role communicates directly with the Chief Operating Officer and pays great attention to the execution and devotion to our high standards for assessing job performance, implementing training programs and acknowledging and exceeding our customer’s expectations. The end result is the achievement of service excellence for the customer. CSI uses several traditional validation tools to ensure that we are continually providing the Single Tenant Building Services promised with the best quality. CSI's environmentally accountable items combined with our "green" efforts are preserving the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible products, consisting of low allergenic, non-toxic and biodegradable cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning "green" assists in reducing exposure to potentially harmful chemicals that can endanger the health and safety of structure residents, visitors and the cleansing personnels plus minimizing the negative impact on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Residents, Boost Worker Performance, Improve Morale, Reduce Sick days and Associated Healthcare Costs, Lower Water and Air Pollution, Reduce Waste with Concentrated Cleansing Products, Reduce Package Waste with Recyclable Packaging. LEED is an item of the United States Green Structure Council: It is identified with USGBC and supports and advances the Council's objective, it follows the governing principles, goals goals and procedures of the Council, and it continually gathers input from USGBC membership and outside specialists whose participation represents a diverse and broad coalition of building market stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most comprehensive, reliable and well recognized certification standard that identifies green structures by design, building and operation from the remainder of the market, is a design guideline to move building construction and operation toward sustainability, Is an integrated green structure style training program. Usage of micro fiber mops and cleaning up clothing where suitable, Motivating customers to use just "Green Sealed" consumables products, Administer facility recycling programs, Install and make use of washer and clothes dryer centers to wash micro fiber mops and clothes where relevant, Circulation of our study cards to collect occupant feedback so that we can evaluate and improve our procedures and treatments, All order providing is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing electronically conserving where facilities approval where possible. CSI can help you reach LEED Certification by implementing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.