CSI International, Inc., from the beginning in 1989, has been a client oriented, quality motivated company. CSI’s Quality Plan has as a foundation a management process and a set of teachings that are synchronized to all departments and positions within the organization to insure that we consistently meet, if not exceed our clients’ needs. CSI’s upper management team has dedicated itself to orchestrate its service strategy and operations around our customers’ requirements, and to develop and sustain a culture with high employee envolvement. Quality for CSI is a process of continuous improvement, not just an checkup system. What that means is supervisors and management must relay a standard of Leed Green Nation Cleaning Services everyone comprehends and has faith in. To achieve this goal CSI has developed the job of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to pay close attention to the quality procedures throughout all departments of our business. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our top levels for measuring job performance, executing training programs and recognizing and surpassing our customer’s expectations. The outcome is the achievement of service excellence for the client. CSI deploys many standard validation tools to ensure that we are consistently providing the Leed Green Nation Cleaning Services promised with the best quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI is committed to providing a clean and healthy working environment for every one of our staff and your building’s tenants. Presidential Executive Order 13101, delivered in 1992, by former President Bill Clinton directed the use of green cleaning products by facility managers of more than 100,000 federally owned or operated facilities worldwide. Executive Order 13101 also clarified what green cleaning is for the first time, saying that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning is now the best use of goods that reduce indoor pollution while reducing environmental pollution and favor sustainable materials. Preservation of a healthy workplace is the joint responsibility of supervisors and staff at all levels of the CSI organization. All staff is trained and held accountable to reach the goal of reducing the exterior’s role on the local environment and to emphasize and practice environmentally safe, minimal impact cleaning chemicals and procedures. CSI comprehends that the principle of stewardship-- "the obligation for managing, performing or monitoring the quality, state or condition of an institutional or industrial building"- is important to the green cleansing point of view and important to the success of our green cleansing program. CSI is devoted to follow a set of stewardship concepts that have actually been developed by leaders of the green cleaning movement. These principles will help in our efforts to be good stewards of the buildings we service, their residents, our employees, and the overall environment. Clean for health very first and look 2nd, Minimize human direct exposure to contaminants and cleaning items, Acknowledge cleansing as an environmental health benefit, Dedicate to occupational development of cleaning personnel, Communicate the worth of healthy structures, Minimize chemical, moisture and particle residue when cleaning, Ensure employee and occupant safety, Contain and decrease all contaminants entering the structure, Dispose of cleaning products in ecologically safe ways, Develop and document routine upkeep schedules.