From our inception in 1989 CSI International, Inc. has been a client focused and quality demanding company. The main reason for our Quality Program is the instillment of quality that pays particular attention to customer’s needs, includes employees at all levels, constantly measures performance, and strives to continually improve. To create this culture our Quality Plan has as a foundation, a management process, and a set of guidelines that are coordinated to all departments and levels of the organization to make sure that we continuously reach or exceed our client’s expectations. CSI’s senior management team has dedicated themselves to organize its Leed Green Nation Cleaning Services strategy and operations around our customer’s requirements, and to create and sustain a culture with high employee participation. Quality for CSI is a challenge of continuous advancement, not just an observation platform. What that means is supervision and management must communicate a standard of Leed Green Nation Cleaning Services everyone comprehends and has faith in. To reach this high mark CSI has established the job of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to pay close attention to the quality procedures throughout all departments of our company. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our high standards for evaluating job performance, executing training programs and identifying and exceeding our client’s expectations. With this in mind CSI has deployed the Eye on Quality program. The program’s task is to far exceed traditional service quality levels for our clients. Our clients will get regular quality reports via email or print copy. These inspection reports will provide a complete job site review as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program includes a series of more typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Leed Green Nation Cleaning Services. Every company has unique challenges that require us to individualize a program that supports its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision accountable, and employees up to date. The outcome is the attainment of service excellence for the customer. CSI uses several traditional validation tools to guarantee that we are consistently delivering the Leed Green Nation Cleaning Services promised with uncompromising quality. CSI takes an active function in recycling and waste reduction and will abide by its clients recycling procedures. We are responsible to establish, handle, and fully support the recognized Recycling Program of CSI and those of each of our clients along with our workers. Our responsibilities include: Corporate and Field Management, Website Managers and Supervisors: Stimulate the interest of our staff members in the value of ecological and recycling practices, Encourage participation and foster a positive mindset to recycling, Act as a liaison in between CSI and our clients, Assist our clients with the implementation of their recycling procedures, Abide by governmental policies worrying the decrease, reuse, recycling and recovery of waste items. Business Employees: Take an active function by following the recycling procedures, Have a positive attitude towards waste decrease and recycling within your working area, Suggest or suggest ways of minimizing waste. At our Consumers' facility-- All CSI staff members need to follow the center's recycling program and the following steps: Use separate containers to gather recyclable documents, Gray brute with black liner is for collecting trash, Blue brute with clear liner is for gathering recycling paper, Use different containers to collect recyclable papers, Collect cans, plastic and bottles in blue liners and position them in the commingle compactor, Gather shredded paper in clear liners and position it in the recycling compactor or container for exclusive info, Do not discard disposable gloves in the garbage containers, Recycle all packing products for our cleansing items, Seek advice from your Manager or the Recycling Organizer of the facility for any extra information concerning the facility's recycling procedures. CSI REDUCES, RECYCLES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and position them in the commingle compactor, Use different containers for trash and recyclable products at your desk and central places, Print double sided (saves approximately 50%), Uses paperless payroll system to reduce paper checks to help reduce the overall environmental footprint of our company, Print just when necessary, Proof checks out files for mistakes before printing to prevent waste, Sends out email memos to conserve paper, Prevents printing emails, Reviews any paper copy storage, change with a back- up hard disk for central storage, Uses e-mail rather of corresponding by post, Changes devices off completely at night and at weekends, Puts equipment on power save where possible, Purchases durable equipment, Has paper recycling stations next to copy machines and printers, Uses energy effective light bulbs (Usually they take in 8% less energy than a basic bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Recycles envelopes for internal blood circulation, Recycles tidy side of utilized paper for internal printing, Converts scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Aims to utilize paper for more than one function, Reuses inbound packaging and boxes for outgoing deliveries, Gets rid of plastic beverage cups from the water cooler and use recyclable mugs, Repair works furniture where possible or contribute it to charity, Shreds low-quality paper and use as packaging. RECYCLES: Recycles our dominant product (most likely paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and containers, and tin/steel food and drink cans, tosses caps and covers in the garbage, Recycles toner and inkjet cartridges, Recycles office furnishings, Recycles batteries, Recycles our IT Hardware and smart phones.