CSI International, Inc., since our inception in 1989, has been a customer oriented, quality motivated corporation. CSI’s Quality Plan as its foundation a management practice and a set of directions that are coordinated to all sections and positions of the company to insure that we consistently reach, if not exceed our customers’ requirements. CSI’s senior management team has committed to organize its service strategy and operations to be in line with our clients’ requirements, and to develop and sustain a culture with high employee participation. Quality for CSI is a process of constant refinement, not just an inspection program. It means supervisors and management must relay a standard of Business Custodial Services the line worker understands and believes in. To meet this challenge CSI has established the job of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to focus on the quality process throughout all departments of our business. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our top levels for assessing job performance, executing training programs and recognizing and exceeding our customer’s expectations. The result is the attainment of service excellence for the customer. CSI deploys multiple traditional validation tools to guarantee that we are continually providing the Business Custodial Services promised with uncompromising quality. CSI's ecologically responsible products coupled with our "green" efforts are preserving the environment'& #39; s health and yours. CSI Green uses only eco-responsible products, consisting of low allergenic, non-toxic and eco-friendly cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber cloths and mops. Cleaning "green" assists in decreasing direct exposure to possibly hazardous chemicals that can threaten the health and safety of structure occupants, visitors and the cleansing personnels plus decreasing the negative effect on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Increase Worker Performance, Improve Morale, Reduce Sick days and Associated Healthcare Expenses, Decrease Water and Air Pollution, Reduce Waste with Concentrated Cleansing Products, Reduce Bundle Waste with Recyclable Packaging. LEED is an item of the United States Green Structure Council: It is identified with USGBC and supports and advances the Council's mission, it is consistent with the governing concepts, objectives goals and processes of the Council, and it continuously gathers input from USGBC membership and outside specialists whose involvement represents a varied and broad coalition of structure market stakeholders. Leadership in Energy and Environmental Design-- LEED: Is the most extensive, authoritative and well recognized certification standard that differentiates green buildings by design, building and construction and operation from the rest of the market, is a design standard to move building construction and operation toward sustainability, Is an integrated green structure design training program. Usage of micro fiber mops and cleaning clothing where applicable, Encouraging customers to utilize only "Green Sealed" consumables products, Administer facility recycling programs, Set up and make use of washer and dryer centers to wash micro fiber mops and clothing where relevant, Circulation of our survey cards to collect resident feedback so that we can evaluate and enhance our processes and treatments, All order providing is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing digitally conserving where facilities approval where possible. CSI can help you reach LEED Accreditation by executing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.