CSI International, Inc., from the beginning in 1989, has been a client focused, quality motivated company. CSI’s Quality Plan as its foundation a management process and a set of directions that are coordinated to all sections and levels within the organization to insure that we consistently meet, if not exceed our customers’ needs. CSI’s upper management team has dedicated itself to organize its service strategy and operations around our clients’ needs, and to build and maintain a culture with high employee participation. Quality for CSI is a process of continuous advancement, not just an observation plan. It means supervision and management must relay a standard of Cleaning Services the line worker follows and trusts. To reach this high mark CSI has established the job of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to focus on the quality process throughout all departments of our company. This job relies on direct reporting to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our high standards for measuring job performance, executing training programs and recognizing and surpassing our client’s expectations. The outcome is the attainment of service excellence for the customer. CSI utilizes multiple traditional validation tools to ensure that we are consistently providing the Cleaning Services promised with uncompromising quality. CSI's ecologically accountable products combined with our "green" efforts are protecting the environment'& #39; s health and yours. CSI Green utilizes just eco-responsible items, consisting of low allergenic, non-toxic and naturally degradable cleaner, HEPA ® micro-filtered vacuum and microfiber fabrics and mops. Cleaning "green" assists in reducing exposure to possibly damaging chemicals that can threaten the health and wellness of structure residents, visitors and the cleaning staffs plus minimizing the negative impact on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Increase Employee Efficiency, Improve Morale, Reduce Sick days and Associated Healthcare Expenses, Lower Water and Air Contamination, Reduce Waste with Concentrated Cleaning Products, Reduce Package Waste with Recyclable Product packaging. LEED is an item of the U.S. Green Building Council: It is related to USGBC and supports and advances the Council's objective, it is consistent with the governing principles, objectives objectives and processes of the Council, and it continually garners input from USGBC membership and outdoors professionals whose involvement represents a varied and broad coalition of structure industry stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most substantial, reliable and well acknowledged accreditation standard that identifies green buildings by design, construction and operation from the rest of the market, is a style standard to move building construction and operation toward sustainability, Is an integrated green structure style training program. Utilization of micro fiber mops and cleaning up clothing where applicable, Motivating clients to utilize only "Green Sealed" consumables items, Administer center recycling programs, Set up and utilize washer and clothes dryer centers to wash micro fiber mops and clothes where relevant, Distribution of our survey cards to gather resident feedback so that we can evaluate and improve our processes and treatments, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleaning digitally saving where centers approval where possible. CSI can help you reach LEED Certification by executing the following green cleaning credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.