From our start in 1989 CSI International, Inc. has been a client oriented and results demanding organization. The primary purpose of our Quality Program is the creation of a quality craft that pays particular attention to customer’s expectations, involves every level of employee, continuously measures performance, and thrives on continuous improvement. Inorder to achieve this our Quality Plan has as a foundation, a management plan, and a set of disciplines that are coordinated to all departments and levels of the company to make sure that we continuously meet or exceed our customer’s requirements. CSI’s senior management team has committed to organize its Facility Maintenance strategy and operations around our customer’s requirements, and to develop and strengthen a way of life with high employee involvement. Quality for CSI is a challenge of continued advancement, not just an examination protocol. It means supervision and management must communicate a set directive of Facility Maintenance every employee understands and believes in. To meet this challenge CSI has developed the position of Director of Corporate Quality and Training designed specifically to manage CSI’s QA Program and to pay close attention to the quality process throughout all departments of our company. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our top levels for measuring job performance, implementing training programs and identifying and surpassing our customer’s expectations. Thinking of these CSI has developed the Eye on Quality program. The program’s task is to achieve superior service quality levels for our clients. Our clients will get periodic quality reports by email or hard copy. These update overview documents are capable of providing a full work-site overview as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program includes a series of more typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Facility Maintenance. Every facility has unique challenges that require us to individualize a program that supports its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision responsible, and employees up to date. The end result is the achieving of service excellence for the customer. CSI deploys several traditional validation tools to guarantee that we are continually providing the Facility Maintenance promised with the best quality. CSI takes an active function in recycling and waste reduction and will abide by its clients recycling procedures. We are accountable to establish, handle, and fully support the established Recycling Program of CSI and those of each of our customers as well as our staff members. Our responsibilities include: Corporate and Field Management, Website Managers and Supervisors: Stimulate the interest of our workers in the significance of ecological and recycling practices, Encourage involvement and foster a favorable mindset towards recycling, Function as a liaison in between CSI and our customers, Help our customers with the implementation of their recycling procedures, Comply with governmental guidelines worrying the decrease, reuse, recycling and healing of waste products. Business Employees: Take an active role by following the recycling procedures, Have a favorable mindset to waste decrease and recycling within your workspace, Suggest or suggest methods of reducing waste. At our Consumers' center-- All CSI employees must follow the facility's recycling program and the following steps: Use different containers to collect recyclable documents, Gray brute with black liner is for collecting garbage, Blue brute with clear liner is for collecting recycling paper, Use different containers to gather recyclable documents, Collect cans, plastic and bottles in blue liners and place them in the commingle compactor, Collect shredded paper in clear liners and place it in the recycling compactor or container for exclusive info, Do not throw away disposable gloves in the trash containers, Recycle all packing materials for our cleaning products, Consult with your Manager or the Recycling Organizer of the facility for any additional info regarding the center's recycling treatments. CSI LOWERS, REUSES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and position them in the commingle compactor, Usage different containers for trash and recyclable products at your desk and central areas, Print double sided (conserves up to 50%), Uses paperless payroll system to reduce paper checks to assist decrease the overall ecological footprint of our company, Print just when required, Evidence reads files for mistakes before printing to avoid waste, Sends email memos to save paper, Prevents printing e-mails, Evaluates any hard copy storage, replace with a back- up disk drive for central storage, Utilizes email rather of sending letters by post, Changes devices off entirely at night and at weekends, Puts equipment on power save where possible, Purchases durable equipment, Has paper recycling stations beside copy machines and printers, Utilizes energy efficient light bulbs (Usually they take in 8% less energy than a standard bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Reuses envelopes for internal blood circulation, Reuses tidy side of utilized paper for internal printing, Transforms scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Attempts to utilize paper for more than one purpose, Recycles incoming packaging and boxes for outgoing deliveries, Eliminates plastic drink cups from the water cooler and utilize multiple-use mugs, Repairs furniture where possible or contribute it to charity, Shreds low-quality paper and usage as product packaging. RECYCLES: Recycles our dominant product (more than likely paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and containers, and tin/steel food and drink cans, tosses caps and covers in the garbage, Recycles toner and inkjet cartridges, Recycles office furniture, Recycles batteries, Recycles our IT Hardware and smart phones.