CSI International, Inc., from the beginning in 1989, has been a customer oriented, quality driven company. CSI’s Quality Plan as its base a management process and a set of disciplines that are aligned to all departments and positions within the organization to make sure that we continually reach, if not exceed our clients’ needs. CSI’s upper management team has committed to organize its service strategy and operations to be in line with our customers’ needs, and to develop and sustain a culture with high employee participation. Quality for CSI is a state of continuous advancement, not just an observation plan. It means supervision and management must enforce a set directive of Facility Maintenance everyone understands and believes in. To achieve this goal CSI has established the position of Director of Corporate Quality and Training inorder to manage our QA Program and to directly oversee the quality process throughout all segments of our company. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our top levels for measuring job performance, implementing training programs and identifying and surpassing our customer’s expectations. The result is the achieving of service excellence for the customer. CSI uses many traditional validation tools to guarantee that we are continually delivering the Facility Maintenance promised with the best quality. The Green Seal Standard for Commercial and Institutional Cleansing Providers GS-42, establishes ecological requirements for cleaning up company of industrial, public, and institutional buildings, including in-house and external cleaning company, to produce a green cleansing program that secures human health and the environment. The standard takes a systems approach with cleansing. Assistance is provided for tools and products used for cleaning (what is utilized for cleansing) and consists of personnel training and planning (how cleaning is done). The requirement likewise consists of emphasis on environmental enhancements that reduce toxicity, waste, and exposure to both building residents and custodial personnel. The standard can act as a tool to help business begin to take action to improve their cleaning service and is readily available for Green Seal certification. Advantages of G42: Relied on by Purchasers, No Dispute of Interest, Show Management, Open Doors to New Service.