CSI International, Inc., from the beginning in 1989, has been a customer oriented, quality motivated company. CSI’s Quality Plan as its base a management process and a set of directions that are aligned to all departments and levels of the organization to make sure that we constantly meet, if not exceed our clients’ needs. CSI’s senior management staff has committed to orchestrate its service strategy and operations around our customers’ requirements, and to build and maintain a culture with maximum employee participation. Quality for CSI is a process of constant improvement, not just an inspection program. It means supervision and management must enforce a set directive of Facility Maintenance every employee follows and trusts. To achieve this goal CSI has developed the position of Director of Corporate Quality and Training designed specifically to manage our QA Program and to pay close attention to the quality process throughout all departments of our company. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our top levels for measuring job performance, executing training programs and acknowledging and exceeding our client’s expectations. The result is the achievement of service excellence for the client. CSI deploys many traditional validation tools to ensure that we are consistently delivering the Facility Maintenance promised with the best quality. The Green Seal Standard for Commercial and Institutional Cleaning Providers GS-42, establishes environmental requirements for cleaning up service providers of industrial, public, and institutional buildings, including in-house and external cleaning services, to produce a green cleansing program that secures human health and the environment. The standard takes a systems approach with cleaning. Assistance is attended to tools and products utilized for cleansing (what is used for cleansing) and includes staff training and planning (how cleansing is done). The standard also includes focus on ecological enhancements that decrease toxicity, waste, and direct exposure to both building occupants and custodial personnel. The standard can work as a tool to help business start to act to improve their cleaning service and is offered for Green Seal accreditation. Benefits of G42: Trusted by Buyers, No Dispute of Interest, Show Management, Open Doors to New Service.