CSI International, Inc., since our inception in 1989, has been a client oriented, quality motivated company. CSI’s Quality Plan as its foundation a management practice and a set of teachings that are coordinated to all sections and levels within the company to make sure that we consistently meet, if not exceed our customers’ requirements. CSI’s senior management team has dedicated itself to orchestrate its service strategy and operations to be in line with our clients’ needs, and to develop and sustain a culture with maximum employee envolvement. Quality for CSI is a process of constant advancement, not just an observation plan. What that means is supervisors and management must enforce a set directive of Owner Occupied Building Services every employee comprehends and has faith in. To meet this challenge CSI has developed the job of Director of Corporate Quality and Training designed specifically to manage CSI’s QA Program and to directly oversee the quality procedures throughout all aspects of our company. This job relies on direct reporting to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our top levels for gauging job performance, executing training programs and recognizing and exceeding our client’s expectations. The end result is the attainment of service excellence for the client. CSI deploys several standard validation tools to ensure that we are consistently delivering the Owner Occupied Building Services promised with uncompromising quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI International, Inc. is committed to delivering a clean and healthy workplace for every one of our staff and your building’s tenants. In 1992, former President Bill Clinton delivered this presidential Executive Order 13101 which lead the use of green cleaning products by building managers of more than 100,000 federally owned or operated facilities globally. The Order also clarified what green cleaning is for the first time, saying that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now means the most favorable use of goods that minimize indoor pollution as well as reduce environmental pollution and favor renewable materials. Maintenance of a healthy workplace is the joint job of management and employees at every stage of the CSI company. All employees are trained and held accountable to reach the goal of minimizing the exterior’s impact on the local environment and to stress and exercise environmentally safe, low impact cleaning chemicals and practices. CSI comprehends that the principle of stewardship-- "the responsibility for handling, supervising the quality or carrying out, state or condition of a commercial or institutional structure"- is necessary to the green cleansing viewpoint and important to the success of our green cleaning program. CSI is devoted to follow a set of stewardship concepts that have actually been established by pioneers of the green cleaning movement. These principles will assist in our efforts to be good stewards of the buildings we service, their occupants, our workers, and the total environment. Clean for health first and look 2nd, Minimize human exposure to impurities and cleansing products, Acknowledge cleaning as an environmental health advantage, Commit to occupational development of cleaning personnel, Communicate the value of healthy buildings, Reduce moisture, chemical and particle residue when cleaning, Guarantee worker and occupant security, Contain and decrease all pollutants entering the structure, Dispose of cleaning items in ecologically safe ways, Develop and document routine maintenance schedules.