From the day our doors opened in 1989 CSI International, Inc. has always been a client oriented and results guided company. The main reason for our Quality Program is the instillment of quality that focuses on customer’s needs, involves every level of employee, continuously measures performance, and strives to continually improve. Inorder to achieve this our Quality Plan has as a foundation, a management plan, and a set of disciplines that are coordinated to all facets of the company to insure that all employees consistently meet or exceed our customer’s expectations. CSI’s senior management team has committed to organize its Quality Facility Management strategy and operations around our customer’s needs, and to develop and sustain a culture with high employee participation. Quality for CSI is a task of continued enhancement, not just an inspection program. What that means is supervision and management must relay a standard of Quality Facility Management every employee understands and believes in. To meet this challenge CSI has created the position of Director of Corporate Quality and Training designed specifically to manage our QA Program and to focus on the quality procedures throughout all departments of our company. This job relies on direct reporting to the Chief Operating Officer and pays great attention to the implementation and adherence to our high standards for measuring job performance, implementing training programs and recognizing and exceeding our client’s expectations. Thinking of these CSI has developed the Eye on Quality program. The goal of this program is to far exceed traditional service quality levels for our clients. Our customers will get regular quality reports via email or print copy. These update overview documents will provide a complete job site review while including graphs for visual reporting. In addition, our Eye on Quality program includes a series of more typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Quality Facility Management. Every building has unique situations that require us to customize a program that works best for its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in the loop, supervision responsible, and employees up to date. The end result is the attainment of service excellence for the customer. CSI deploys several standard validation tools to ensure that we are continually providing the Quality Facility Management promised with uncompromising quality. The Green Seal Requirement for Commercial and Institutional Cleansing Solutions GS-42, establishes environmental requirements for cleaning provider of industrial, public, and institutional structures, including in-house and external cleaning services, to create a green cleansing program that secures human health and the environment. The standard takes a systems approach with cleansing. Assistance is attended to tools and items used for cleaning (exactly what is utilized for cleaning) and consists of staff training and planning (how cleansing is done). The requirement likewise consists of emphasis on environmental enhancements that minimize toxicity, waste, and direct exposure to both structure occupants and custodial personnel. The requirement can function as a tool to help business begin to act to enhance their cleaning service and is available for Green Seal accreditation. Benefits of G42: Trusted by Buyers, No Conflict of Interest, Demonstrate Management, Open Doors to New Company.