CSI International, Inc., from the beginning in 1989, has been a customer focused, quality driven company. CSI’s Quality Plan has as a foundation a management process and a set of teachings that are synchronized to all sections and positions within the organization to insure that we consistently meet, if not exceed our customers’ requirements. CSI’s senior management team has dedicated itself to organize its service strategy and operations around our customers’ needs, and to develop and sustain a culture with maximum employee participation. Quality for CSI is a state of constant refinement, not just an inspection program. What that means is supervision and management must communicate a set directive of Reliable Custodial Services everyone comprehends and has faith in. To meet this challenge CSI has created the job of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to pay close attention to the quality procedures throughout all departments of our business. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our top levels for gauging job performance, implementing training programs and acknowledging and exceeding our customer’s expectations. The end result is the achieving of service excellence for the customer. CSI deploys several standard validation tools to ensure that we are continually delivering the Reliable Custodial Services promised with uncompromising quality. CSI's environmentally responsible items coupled with our "green" efforts are preserving the environment'& #39; s health and yours. CSI Green utilizes just eco-responsible products, including low allergenic, non-toxic and biodegradable cleaning agents, HEPA ® micro-filtered vacuum and microfiber fabrics and mops. Cleaning "green" helps in lowering exposure to potentially damaging chemicals that can endanger the health and wellness of building residents, visitors and the cleansing staffs plus lowering the unfavorable impact on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Boost Employee Performance, Improve Spirits, Reduce Sick days and Associated Healthcare Expenses, Reduce Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Package Waste with Recyclable Product packaging. LEED is a product of the U.S. Green Structure Council: It is identified with USGBC and supports and advances the Council's objective, it follows the governing principles, goals objectives and procedures of the Council, and it continually garners input from USGBC membership and outside experts whose participation represents a varied and broad coalition of structure market stakeholders. Leadership in Energy and Environmental Design-- LEED: Is the most extensive, authoritative and well recognized certification requirement that distinguishes green buildings by design, construction and operation from the rest of the market, is a design guideline to move structure construction and operation toward sustainability, Is an integrated green structure design training program. Usage of micro fiber mops and cleaning up clothes where suitable, Motivating clients to utilize just "Green Sealed" consumables items, Administer facility recycling programs, Install and use washer and dryer facilities to wash micro fiber mops and clothing where suitable, Distribution of our study cards to gather resident feedback so that we can evaluate and improve our procedures and treatments, All order providing is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleaning digitally saving where centers approval where possible. CSI can assist you reach LEED Certification by carrying out the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.