CSI International, Inc., from the start in 1989, has been a client oriented, quality driven company. CSI’s Quality Plan has as a foundation a management practice and a set of teachings that are coordinated to all sections and levels of the company to insure that we constantly reach, if not exceed our clients’ needs. CSI’s senior management team has committed to orchestrate its service strategy and operations to be in line with our clients’ requirements, and to develop and sustain a culture with high employee participation. Quality for CSI is a state of constant betterment, not just an checkup system. What that means is supervisors and management must enforce a set directive of Reliable Custodial Services everyone comprehends and has faith in. To achieve this goal CSI has established the job of Director of Corporate Quality and Training designed specifically to manage CSI’s QA Program and to directly oversee the quality process throughout all aspects of our business. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our top levels for gauging job performance, executing training programs and recognizing and surpassing our client’s expectations. The end result is the achieving of service excellence for the customer. CSI deploys several standard validation tools to ensure that we are consistently providing the Reliable Custodial Services promised with the best quality. CSI's ecologically responsible items combined with our "green" initiatives are preserving the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible products, consisting of low allergenic, non-toxic and biodegradable cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber cloths and mops. Cleaning up "green" helps in minimizing exposure to potentially damaging chemicals that can endanger the health and wellness of structure occupants, visitors and the cleansing staffs plus minimizing the negative impact on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Increase Employee Productivity, Improve Spirits, Reduce Sick days and Associated Healthcare Costs, Reduce Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Bundle Waste with Recyclable Product packaging. LEED is an item of the U.S. Green Structure Council: It is identified with USGBC and supports and advances the Council's objective, it is consistent with the governing principles, objectives goals and processes of the Council, and it continually amasses input from USGBC membership and outdoors professionals whose involvement represents a varied and broad coalition of structure industry stakeholders. Leadership in Energy and Environmental Design-- LEED: Is the most extensive, authoritative and well acknowledged accreditation requirement that differentiates green structures by design, building and operation from the remainder of the market, is a design guideline to move structure construction and operation towards sustainability, Is an integrated green building design training program. Utilization of micro fiber mops and cleaning up clothes where applicable, Motivating clients to utilize just "Green Sealed" consumables items, Administer facility recycling programs, Set up and make use of washer and clothes dryer centers to wash micro fiber mops and clothing where appropriate, Circulation of our study cards to collect resident feedback so that we can assess and improve our processes and treatments, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleaning electronically saving where facilities approval where possible. CSI can assist you reach LEED Certification by executing the following green cleansing credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.