CSI International, Inc., since our start in 1989, has been a customer oriented, quality motivated corporation. CSI’s Quality Plan as its base a management practice and a set of directions that are coordinated to all departments and positions within the company to insure that we constantly reach, if not exceed our customers’ needs. CSI’s senior management team has committed to orchestrate its service strategy and operations around our clients’ needs, and to develop and sustain a culture with maximum employee participation. Quality for CSI is a process of constant refinement, not just an observation plan. It means supervisors and management must relay a set directive of Safe Janitorial Services every employee comprehends and has faith in. To achieve this goal CSI has developed the job of Director of Corporate Quality and Training inorder to manage our QA Program and to focus on the quality procedures throughout all aspects of our business. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our high standards for evaluating job performance, executing training programs and acknowledging and surpassing our customer’s expectations. The end result is the achievement of service excellence for the client. CSI deploys many traditional validation tools to guarantee that we are continually providing the Safe Janitorial Services promised with uncompromising quality. CSI's environmentally accountable items paired with our "green" initiatives are maintaining the environment'& #39; s health and yours. CSI Green uses only eco-responsible products, including low allergenic, non-toxic and biodegradable cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber cloths and mops. Cleaning up "green" helps in minimizing direct exposure to potentially harmful chemicals that can threaten the health and wellness of structure occupants, visitors and the cleansing staffs plus reducing the unfavorable influence on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Residents, Boost Employee Efficiency, Improve Spirits, Reduce Sick days and Associated Healthcare Expenses, Decrease Water and Air Pollution, Reduce Waste with Concentrated Cleansing Products, Reduce Package Waste with Recyclable Packaging. LEED is an item of the United States Green Structure Council: It is identified with USGBC and supports and advances the Council's mission, it is consistent with the governing principles, objectives objectives and processes of the Council, and it constantly garners input from USGBC membership and outdoors specialists whose participation represents a varied and broad coalition of building industry stakeholders. Leadership in Energy and Environmental Design-- LEED: Is the most substantial, reliable and well acknowledged certification standard that differentiates green buildings by design, building and operation from the rest of the market, is a design standard to move building construction and operation towards sustainability, Is an integrated green building design training program. Utilization of micro fiber mops and cleaning up clothes where appropriate, Encouraging customers to use only "Green Sealed" consumables products, Administer center recycling programs, Install and utilize washer and clothes dryer centers to wash micro fiber mops and clothing where relevant, Circulation of our study cards to collect occupant feedback so that we can examine and enhance our procedures and procedures, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleaning electronically saving where facilities approval where possible. CSI can help you reach LEED Certification by carrying out the following green cleansing credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.