CSI International, Inc., from the start in 1989, has been a client oriented, quality driven corporation. CSI’s Quality Plan has as a foundation a management process and a set of directions that are coordinated to all departments and positions within the organization to make sure that we consistently reach, if not exceed our customers’ needs. CSI’s upper management team has committed to organize its service strategy and operations around our customers’ requirements, and to develop and sustain a culture with maximum employee envolvement. Quality for CSI is a process of continuous refinement, not just an checkup system. It means supervision and management must enforce a set directive of Business Facility Operations every employee comprehends and has faith in. To reach this high mark CSI has established the position of Director of Corporate Quality and Training for the purposes of managing our QA Program and to focus on the quality procedures throughout all aspects of our company. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our high standards for evaluating job performance, implementing training programs and acknowledging and surpassing our client’s expectations. The end result is the attainment of service excellence for the client. CSI uses several standard validation tools to guarantee that we are continually delivering the Business Facility Operations promised with uncompromising quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI International, Inc. is dedicated to delivering a clean and healthy workplace for every one of our staff and yours. In 1992, former President Bill Clinton issued this presidential Executive Order 13101 which required the use of green cleaning products by facility managers of more than 100,000 federally owned or operated facilities globally. Executive Order 13101 also clarified what green cleaning is for the first time, communicating that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now means the best use of products that reduce indoor pollution as well as reduce environmental pollution and favor sustainable materials. Maintenance of a healthy environment is the shared responsibility of supervisors and employees at every stage of the CSI company. All employees are trained and held accountable to achieve the goal of reducing the exterior’s role on the local environment and to emphasize and practice environmentally safe, low impact cleaning chemicals and practices. CSI understands that the principle of stewardship-- "the responsibility for handling, conducting or monitoring the quality, state or condition of a industrial or institutional building"- is important to the green cleansing perspective and integral to the success of our green cleaning program. CSI is devoted to follow a set of stewardship principles that have been established by leaders of the green cleaning motion. These principles will help in our efforts to be excellent stewards of the buildings we service, their occupants, our workers, and the total environment. Clean for health very first and look 2nd, Decrease human direct exposure to contaminants and cleansing items, Recognize cleansing as an environmental health benefit, Dedicate to occupational development of cleansing personnel, Communicate the worth of healthy buildings, Reduce moisture, chemical and particle residue when cleansing, Guarantee worker and resident safety, Contain and lower all pollutants getting in the structure, Dispose of cleaning items in environmentally safe methods, Develop and record routine upkeep schedules.