From our start in 1989 CSI International, Inc. has been a customer oriented and results demanding company. The main reason for our Quality Program is the instillment of quality that pays particular attention to customer’s needs, includes every employee, maintains continuous performance levels, and strives to continually improve. To create this culture our Quality Plan has as a foundation, a management plan, and a set of disciplines that are coordinated to all facets of the organization to insure that we continuously reach or surpass our client’s requirements. CSI’s senior management team has committed to organize its Corporate Custodial Services strategy and operations to be in line with our customer’s needs, and to develop and sustain a way of life with full employee involvement. Quality for CSI is a process of continuous enhancement, not just an inspection program. What that means is supervision and management must communicate a standard of Corporate Custodial Services every employee understands and believes in. To achieve this goal CSI has created the position of Director of Corporate Quality and Training inorder to manage our QA Program and to directly oversee the quality process throughout all departments of our business. This role communicates directly with the Chief Operating Officer and pays great attention to the execution and devotion to our high standards for gauging job performance, executing training programs and recognizing and surpassing our customer’s expectations. Thinking of these CSI has deployed the Eye on Quality program. The goal of this program is to far exceed traditional service quality levels for our customers. Our customers receive periodic quality reports via email or print copy. These analysis reports are able to provide a full work-site overview as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program includes a series of more typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Corporate Custodial Services. Every building has unique challenges that demand we customize a program that works best for its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in the loop, supervision accountable, and employees informed. The result is the achieving of service excellence for the client. CSI utilizes several traditional validation tools to ensure that we are continually providing the Corporate Custodial Services promised with uncompromising quality. The Green Seal Standard for Commercial and Institutional Cleaning Services GS-42, develops environmental requirements for cleaning up provider of commercial, public, and institutional buildings, consisting of in-house and external cleaning services, to produce a green cleaning program that secures human health and the environment. The basic takes a systems approach with cleansing. Guidance is attended to tools and items utilized for cleaning (exactly what is utilized for cleansing) and includes personnel training and preparation (how cleaning is done). The standard likewise includes emphasis on ecological improvements that lower toxicity, waste, and direct exposure to both building occupants and custodial staff. The requirement can serve as a tool to help companies begin to do something about it to improve their cleaning service and is readily available for Green Seal certification. Advantages of G42: Relied on by Purchasers, No Dispute of Interest, Show Leadership, Open Doors to New Company.