CSI International, Inc., from the start in 1989, has been a customer focused, quality motivated company. CSI’s Quality Plan as its foundation a management practice and a set of teachings that are aligned to all departments and positions of the organization to insure that we constantly meet, if not exceed our clients’ requirements. CSI’s senior management team has committed to organize its service strategy and operations around our customers’ needs, and to develop and sustain a culture with high employee participation. Quality for CSI is a process of continuous advancement, not just an inspection program. What that means is supervisors and management must communicate a standard of Corporate Custodial Services everyone comprehends and has faith in. To meet this challenge CSI has established the position of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to pay close attention to the quality procedures throughout all segments of our business. This job relies on direct reporting to the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our high standards for measuring job performance, executing training programs and acknowledging and exceeding our client’s expectations. The outcome is the attainment of service excellence for the client. CSI uses multiple standard validation tools to guarantee that we are consistently providing the Corporate Custodial Services promised with the best quality. CSI's ecologically responsible products coupled with our "green" efforts are preserving the environment'& #39; s health and yours. CSI Green uses just eco-responsible products, including low allergenic, non-toxic and biodegradable cleaning agents, HEPA ® micro-filtered vacuum and microfiber fabrics and mops. Cleaning up "green" assists in reducing direct exposure to possibly harmful chemicals that can endanger the health and safety of structure residents, visitors and the cleaning personnels plus lowering the negative impact on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Residents, Increase Worker Performance, Improve Spirits, Reduce Sick days and Associated Healthcare Expenses, Lower Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Plan Waste with Recyclable Packaging. LEED is a product of the U.S. Green Building Council: It is related to USGBC and supports and advances the Council's objective, it follows the governing principles, goals goals and processes of the Council, and it continually gathers input from USGBC membership and outside professionals whose involvement represents a varied and broad coalition of building market stakeholders. Leadership in Energy and Environmental Design-- LEED: Is the most extensive, authoritative and well recognized accreditation requirement that distinguishes green buildings by design, construction and operation from the remainder of the market, is a style standard to move building construction and operation towards sustainability, Is an integrated green structure design training program. Utilization of micro fiber mops and cleaning clothing where appropriate, Motivating clients to use just "Green Sealed" consumables products, Administer center recycling programs, Set up and use washer and dryer centers to wash micro fiber mops and clothing where relevant, Circulation of our survey cards to gather resident feedback so that we can examine and improve our processes and treatments, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleansing electronically conserving where facilities approval where possible. CSI can assist you reach LEED Certification by implementing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.