From the day our doors opened in 1989 CSI International, Inc. has always been a customer oriented and quality guided organization. The primary purpose of our Quality Program is the creation of a quality craft that focuses on customer’s demands, includes every employee, constantly measures performance, and strives to continually improve. Inorder to achieve this our Quality Plan has as a base, a management process, and a set of rules that are relayed to all facets of the company to make sure that we continuously meet or surpass our customer’s requirements. CSI’s senior management team has committed to organize its Corporate Facility Maintenance strategy and operations around our customer’s requirements, and to develop and sustain a way of life with full employee participation. Quality for CSI is a challenge of continued advancement, not just an observation platform. It means supervision and management must relay a set directive of Corporate Facility Maintenance everyone comprehends and has faith in. To meet this challenge CSI has developed the job of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to focus on the quality process throughout all segments of our company. This role communicates directly with the Chief Operating Officer and pays great attention to the execution and devotion to our high standards for evaluating job performance, implementing training programs and recognizing and surpassing our client’s expectations. With this in mind CSI has created the Eye on Quality program. This program’s objective is to achieve superior service quality levels for our customers. Our clients will get regular quality reports via email or print copy. These analysis documents will provide a full work-site overview as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program includes typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Corporate Facility Maintenance. Every company has unique challenges that require us to individualize a program that works best for its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in touch, supervision accountable, and employees informed. The result is the achievement of service excellence for the customer. CSI utilizes many traditional validation tools to ensure that we are consistently providing the Corporate Facility Maintenance promised with the best quality. CSI's ecologically accountable products paired with our "green" efforts are preserving the environment'& #39; s health and yours. CSI Green uses just eco-responsible items, consisting of low allergenic, non-toxic and naturally degradable cleaning agents, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning up "green" helps in decreasing direct exposure to possibly harmful chemicals that can endanger the health and wellness of structure residents, visitors and the cleansing staffs plus minimizing the unfavorable effect on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Boost Employee Productivity, Improve Morale, Reduce Sick days and Associated Healthcare Costs, Reduce Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Package Waste with Recyclable Packaging. LEED is an item of the United States Green Building Council: It is related to USGBC and supports and advances the Council's objective, it is consistent with the governing principles, goals goals and procedures of the Council, and it continually amasses input from USGBC subscription and outdoors specialists whose involvement represents a diverse and broad coalition of structure market stakeholders. Management in Energy and Environmental Design-- LEED: Is the most extensive, reliable and well acknowledged accreditation requirement that distinguishes green buildings by design, building and operation from the remainder of the market, is a design standard to move building construction and operation toward sustainability, Is an integrated green structure style training program. Usage of micro fiber mops and cleaning up clothes where appropriate, Encouraging clients to utilize only "Green Sealed" consumables items, Administer facility recycling programs, Set up and use washer and clothes dryer facilities to launder micro fiber mops and clothing where suitable, Distribution of our survey cards to gather occupant feedback so that we can examine and improve our procedures and procedures, All order supplying is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleaning electronically conserving where centers approval where possible. CSI can help you reach LEED Accreditation by carrying out the following green cleaning credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.