CSI International, Inc., since our inception in 1989, has been a client oriented, quality driven company. CSI’s Quality Plan has as a foundation a management practice and a set of teachings that are coordinated to all departments and positions of the organization to make sure that we continually meet, if not exceed our clients’ needs. CSI’s upper management team has committed to orchestrate its service strategy and operations around our clients’ requirements, and to develop and sustain a culture with maximum employee participation. Quality for CSI is a process of continuous improvement, not just an inspection program. What that means is supervisors and management must communicate a set directive of Custodial Services every employee follows and trusts. To reach this high mark CSI has established the job of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to directly oversee the quality process throughout all aspects of our business. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our high standards for evaluating job performance, implementing training programs and acknowledging and surpassing our client’s expectations. The end result is the achievement of service excellence for the customer. CSI deploys multiple traditional validation tools to guarantee that we are continually delivering the Custodial Services promised with uncompromising quality. The Green Seal Standard for Commercial and Institutional Cleaning Services GS-42, develops ecological requirements for cleaning up provider of commercial, public, and institutional structures, including in-house and external cleaning company, to create a green cleaning program that secures human health and the environment. The standard takes a systems approach with cleaning. Guidance is provided for tools and items utilized for cleansing (what is used for cleansing) and consists of personnel training and planning (how cleaning is done). The requirement also includes emphasis on environmental enhancements that lower toxicity, waste, and exposure to both structure occupants and custodial personnel. The requirement can work as a tool to assist business begin to do something about it to enhance their cleaning company and is available for Green Seal accreditation. Advantages of G42: Relied on by Purchasers, No Conflict of Interest, Demonstrate Leadership, Open Doors to New Organisation.