CSI International, Inc., from the start in 1989, has been a client oriented, quality driven company. CSI’s Quality Plan as its base a management process and a set of disciplines that are synchronized to all departments and positions within the organization to insure that we constantly reach, if not exceed our customers’ needs. CSI’s senior management team has committed to orchestrate its service strategy and operations to be in line with our clients’ requirements, and to build and maintain a culture with high employee participation. Quality for CSI is a process of continuous betterment, not just an observation plan. It means supervision and management must communicate a standard of Environmentally Friendly Custodial everyone comprehends and has faith in. To reach this high mark CSI has created the position of Director of Corporate Quality and Training inorder to manage our QA Program and to directly oversee the quality procedures throughout all segments of our business. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our top levels for assessing job performance, implementing training programs and recognizing and surpassing our customer’s expectations. The result is the attainment of service excellence for the client. CSI deploys multiple standard validation tools to guarantee that we are continually delivering the Environmentally Friendly Custodial promised with the best quality. CSI's environmentally responsible products paired with our "green" initiatives are preserving the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible products, including low allergenic, non-toxic and naturally degradable cleaning agents, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning up "green" assists in reducing exposure to potentially damaging chemicals that can endanger the health and safety of building occupants, visitors and the cleansing personnels plus reducing the negative effect on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Occupants, Boost Worker Performance, Improve Spirits, Reduce Sick days and Associated Healthcare Costs, Reduce Water and Air Pollution, Reduce Waste with Concentrated Cleansing Products, Reduce Package Waste with Recyclable Product packaging. LEED is an item of the United States Green Structure Council: It is related to USGBC and supports and advances the Council's mission, it is consistent with the governing concepts, objectives goals and processes of the Council, and it continuously gathers input from USGBC subscription and outdoors professionals whose involvement represents a diverse and broad coalition of structure market stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most substantial, reliable and well recognized certification requirement that distinguishes green buildings by design, construction and operation from the rest of the market, is a design standard to move building construction and operation towards sustainability, Is an integrated green building style training program. Utilization of micro fiber mops and cleaning clothing where applicable, Encouraging customers to utilize just "Green Sealed" consumables products, Administer center recycling programs, Install and utilize washer and clothes dryer centers to launder micro fiber mops and clothing where appropriate, Circulation of our survey cards to gather occupant feedback so that we can evaluate and improve our procedures and procedures, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleansing electronically conserving where facilities approval where possible. CSI can help you reach LEED Certification by carrying out the following green cleaning credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.