CSI International, Inc., since our start in 1989, has been a client focused, quality driven corporation. CSI’s Quality Plan as its base a management practice and a set of directions that are coordinated to all departments and levels of the organization to make sure that we continually reach, if not exceed our customers’ requirements. CSI’s senior management staff has committed to orchestrate its service strategy and operations around our customers’ needs, and to develop and sustain a culture with maximum employee participation. Quality for CSI is a process of constant refinement, not just an observation plan. It means supervision and management must communicate a standard of Green Seal Janitorial Services every employee follows and trusts. To meet this challenge CSI has established the job of Director of Corporate Quality and Training inorder to manage our QA Program and to directly oversee the quality procedures throughout all departments of our business. The position reports directly to the Chief Operating Officer and pays great attention to the implementation and adherence to our top levels for measuring job performance, implementing training programs and recognizing and exceeding our client’s expectations. The outcome is the achieving of service excellence for the customer. CSI utilizes many standard validation tools to ensure that we are consistently providing the Green Seal Janitorial Services promised with uncompromising quality. The Green Seal Requirement for Commercial and Institutional Cleansing Providers GS-42, establishes environmental requirements for cleaning provider of commercial, public, and institutional buildings, including in-house and external cleaning company, to produce a green cleaning program that secures human health and the environment. The standard takes a systems approach with cleansing. Guidance is offered tools and products used for cleaning (exactly what is utilized for cleansing) and includes staff training and planning (how cleansing is done). The requirement also includes emphasis on environmental enhancements that lower toxicity, waste, and exposure to both structure occupants and custodial staff. The standard can function as a tool to assist companies start to do something about it to improve their cleaning service and is readily available for Green Seal certification. Benefits of G42: Relied on by Buyers, No Conflict of Interest, Show Leadership, Open Doors to New Company.