From our inception in 1989 CSI International, Inc. has always been a client focused and quality guided company. The motivator behind our Quality Program is the creation of a quality craft that focuses on customer’s demands, involves every level of employee, continuously measures performance, and strives to continually improve. Inorder to create this culture our Quality Plan has as a foundation, a management plan, and a set of rules that are coordinated to all departments and levels of the company to insure that we continuously meet or exceed our client’s needs. CSI’s senior management team has dedicated themselves to organize its Safe Building Maintenance strategy and operations around our customer’s requirements, and to create and strengthen a way of life with full employee participation. Quality for CSI is a process of continuous advancement, not just an inspection program. It means supervision and management must communicate a set directive of Safe Building Maintenance everyone understands and believes in. To reach this high mark CSI has developed the position of Director of Corporate Quality and Training designed specifically to manage our QA Program and to directly oversee the quality process throughout all segments of our company. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our top levels for evaluating job performance, executing training programs and identifying and exceeding our customer’s expectations. Thinking of these CSI has created the Eye on Quality program. The goal of this program is to far exceed traditional service quality levels for our customers. Our customers will get regular quality reports via email or print copy. These inspection documents will provide a full work-site overview as well as visual and graphic-based reporting. In addition, our Eye on Quality program includes typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Safe Building Maintenance. Every facility has different requirements that require us to customize a program that works best for its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision responsible, and employees informed. The result is the attainment of service excellence for the client. CSI uses many traditional validation tools to ensure that we are consistently delivering the Safe Building Maintenance promised with the best quality. The Green Seal Standard for Commercial and Institutional Cleaning Services GS-42, develops environmental requirements for cleaning up service providers of industrial, public, and institutional buildings, including in-house and external cleaning company, to produce a green cleansing program that protects human health and the environment. The standard takes a systems approach with cleaning. Assistance is attended to tools and items utilized for cleaning (what is used for cleansing) and consists of personnel training and planning (how cleaning is done). The requirement also includes emphasis on environmental enhancements that decrease toxicity, waste, and exposure to both structure residents and custodial staff. The standard can function as a tool to assist companies begin to do something about it to enhance their cleaning service and is readily available for Green Seal accreditation. Benefits of G42: Trusted by Purchasers, No Dispute of Interest, Show Leadership, Open Doors to New Company.