From our start in 1989 CSI International, Inc. has always been a customer oriented and results guided company. The motivator behind our Quality Program is the creation of a quality craft that pays particular attention to customer’s expectations, includes every employee, continuously measures performance, and thrives on continuous improvement. Inorder to achieve this our Quality Plan has as a base, a management process, and a set of guidelines that are relayed to all departments and levels of the company to make sure that we continuously reach or exceed our customer’s needs. CSI’s senior management team has worked to organize its Single Tenant Facility Services strategy and operations to be in line with our customer’s requirements, and to create and strengthen a culture with high employee participation. Quality for CSI is a task of continued improvement, not just an examination protocol. It means supervisors and management must communicate a set directive of Single Tenant Facility Services the line worker follows and trusts. To reach this high mark CSI has established the job of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to pay close attention to the quality procedures throughout all segments of our business. This job relies on direct reporting to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our high standards for measuring job performance, executing training programs and recognizing and exceeding our customer’s expectations. Thinking of these CSI has created the Eye on Quality program. The program’s task is to achieve superior service quality levels for our customers. Our clients receive regular quality reports via email or print copy. These update overview reports will provide a full work-site overview as well as visual and graphic-based reporting. In addition, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Single Tenant Facility Services. Every company has unique situations that demand we customize a program that fits well with its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in the loop, supervision accountable, and employees up to date. The end result is the achievement of service excellence for the customer. CSI utilizes many standard validation tools to guarantee that we are continually providing the Single Tenant Facility Services promised with the best quality. CSI takes an active function in recycling and waste reduction and will abide by its customers recycling procedures. We are responsible to develop, manage, and totally support the established Recycling Program of CSI and those of each of our clients as well as our employees. Our obligations include: Corporate and Field Management, Website Supervisors and Supervisors: Promote the interest of our workers in the significance of environmental and recycling practices, Motivate involvement and cultivate a favorable mindset to recycling, Function as a liaison in between CSI and our customers, Help our customers with the execution of their recycling procedures, Abide by governmental guidelines concerning the decrease, reuse, recycling and healing of waste products. Company Employees: Take an active function by following the recycling treatments, Have a positive attitude towards waste decrease and recycling within your working area, Suggest or recommend methods of reducing waste. At our Consumers' facility-- All CSI staff members should follow the center's recycling program and the following steps: Use different containers to gather recyclable documents, Gray brute with black liner is for gathering trash, Blue brute with clear liner is for gathering recycling paper, Usage different containers to collect recyclable papers, Collect cans, plastic and bottles in blue liners and put them in the commingle compactor, Collect shredded paper in clear liners and put it in the recycling compactor or container for proprietary information, Do not get rid of disposable gloves in the trash containers, Recycle all packing products for our cleaning items, Seek advice from your Supervisor or the Recycling Planner of the center for any extra details relating to the facility's recycling treatments. CSI DECREASES, RECYCLES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and position them in the commingle compactor, Usage separate containers for garbage and recyclable products at your desk and main locations, Print double sided (saves up to 50%), Utilizes paperless payroll system to alleviate paper checks to help minimize the total environmental footprint of our company, Print only when needed, Evidence reads documents for mistakes before printing to avoid waste, Sends out e-mail memos to save paper, Prevents printing e-mails, Evaluates any paper copy storage, replace with a back- up hard drive for centralized storage, Uses email instead of corresponding by post, Changes devices off entirely in the evening and at weekends, Puts devices on power save where possible, Purchases long lasting equipment, Has paper recycling stations beside copy machines and printers, Utilizes energy effective light bulbs (Usually they take in 8% less energy than a basic bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Recycles envelopes for internal flow, Recycles tidy side of used paper for internal printing, Converts scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Attempts to use paper for more than one function, Reuses inbound product packaging and boxes for outbound shipments, Gets rid of plastic drink cups from the water cooler and utilize multiple-use mugs, Fixes furniture where possible or contribute it to charity, Shreds low-quality paper and use as packaging. RECYCLES: Recycles our dominant material (probably paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and jars, and tin/steel food and beverage cans, tosses caps and lids in the trash, Recycles toner and inkjet cartridges, Recycles workplace furnishings, Recycles batteries, Recycles our IT Hardware and smart phones.