CSI International, Inc., since our start in 1989, has been a client oriented, quality motivated company. CSI’s Quality Plan has as a foundation a management practice and a set of disciplines that are coordinated to all sections and positions within the organization to make sure that we consistently reach, if not exceed our clients’ requirements. CSI’s senior management team has committed to orchestrate its service strategy and operations around our customers’ requirements, and to build and maintain a culture with maximum employee envolvement. Quality for CSI is a process of constant advancement, not just an inspection program. What that means is supervisors and management must enforce a set directive of Value Added Facility Services everyone comprehends and has faith in. To achieve this goal CSI has established the position of Director of Corporate Quality and Training designed specifically to manage our QA Program and to directly oversee the quality process throughout all departments of our company. The position reports directly to the Chief Operating Officer and pays great attention to the implementation and adherence to our high standards for gauging job performance, implementing training programs and acknowledging and exceeding our customer’s expectations. The outcome is the attainment of service excellence for the client. CSI deploys several traditional validation tools to ensure that we are continually providing the Value Added Facility Services promised with uncompromising quality. The Green Seal Standard for Commercial and Institutional Cleaning Providers GS-42, develops ecological requirements for cleaning provider of industrial, public, and institutional buildings, including in-house and external cleaning company, to create a green cleansing program that secures human health and the environment. The basic takes a systems approach with cleaning. Assistance is provided for tools and products used for cleaning (exactly what is used for cleansing) and consists of staff training and planning (how cleansing is done). The standard likewise includes focus on environmental improvements that minimize toxicity, waste, and exposure to both building residents and custodial personnel. The standard can act as a tool to help companies begin to take action to improve their cleaning service and is readily available for Green Seal accreditation. Advantages of G42: Relied on by Purchasers, No Conflict of Interest, Show Management, Open Doors to New Business.