From our inception in 1989 CSI International, Inc. has been a client oriented and results driven company. The main reason for our Quality Program is the creation of a quality craft that focuses on customer’s demands, includes employees at all levels, continuously measures performance, and strives to continually improve. To create this culture our Quality Plan has as a base, a management process, and a set of disciplines that are relayed to all facets of the company to insure that all employees consistently reach or surpass our customer’s expectations. CSI’s senior management team has committed to organize its Leed Green Nation Operations strategy and operations around our customer’s needs, and to create and sustain a way of life with high employee participation. Quality for CSI is a challenge of continued enhancement, not just an examination protocol. It means supervision and management must communicate a standard of Leed Green Nation Operations everyone follows and trusts. To reach this high mark CSI has developed the job of Director of Corporate Quality and Training for the purposes of managing our QA Program and to pay close attention to the quality procedures throughout all aspects of our company. The position reports directly to the Chief Operating Officer and pays great attention to the execution and devotion to our top levels for assessing job performance, executing training programs and identifying and exceeding our client’s expectations. With these things in mind CSI has deployed the Eye on Quality program. The program’s task is to far exceed traditional service quality levels for our customers. Our customers will get periodic quality reports by email or hard copy. These inspection reports are capable of providing a full work-site overview while including graphs for visual reporting. In addition, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Leed Green Nation Operations. Every company has different requirements that require us to individualize a program that fits well with its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision accountable, and employees up to date. The end result is the achieving of service excellence for the client. CSI uses several standard validation tools to guarantee that we are consistently delivering the Leed Green Nation Operations promised with uncompromising quality. CSI takes an active function in recycling and waste reduction and will comply with its clients recycling procedures. We are accountable to develop, manage, and completely support the recognized Recycling Program of CSI and those of each of our customers in addition to our staff members. Our duties include: Corporate and Field Management, Website Supervisors and Supervisors: Stimulate the interest of our workers in the significance of environmental and recycling practices, Encourage involvement and cultivate a favorable attitude to recycling, Function as a liaison between CSI and our clients, Help our clients with the execution of their recycling treatments, Adhere to governmental regulations worrying the reduction, reuse, recycling and recovery of waste products. Business Employees: Take an active function by following the recycling treatments, Have a positive attitude towards waste decrease and recycling within your workspace, Suggest or suggest ways of reducing waste. At our Customers' facility-- All CSI staff members should follow the center's recycling program and the following steps: Usage separate containers to gather recyclable documents, Gray brute with black liner is for collecting trash, Blue brute with clear liner is for gathering recycling paper, Usage separate containers to gather recyclable documents, Collect cans, plastic and bottles in blue liners and position them in the commingle compactor, Gather shredded paper in clear liners and put it in the recycling compactor or container for exclusive information, Do not discard disposable gloves in the garbage containers, Recycle all packaging materials for our cleaning items, Consult with your Supervisor or the Recycling Planner of the facility for any extra info relating to the center's recycling treatments. CSI REDUCES, RECYCLES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and position them in the commingle compactor, Usage different containers for trash and recyclable materials at your desk and central areas, Print double sided (conserves as much as 50%), Utilizes paperless payroll system to ease paper checks to help decrease the general environmental footprint of our company, Print only when required, Evidence reads documents for errors before printing to prevent waste, Sends out email memos to save paper, Prevents printing emails, Evaluates any hard copy storage, replace with a back- up hard disk drive for central storage, Utilizes email rather of corresponding by post, Changes equipment off entirely in the evening and at weekends, Puts devices on power save where possible, Purchases resilient devices, Has paper recycling stations beside copy machines and printers, Uses energy effective light bulbs (On average they consume 8% less energy than a basic bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Recycles envelopes for internal blood circulation, Reuses tidy side of used paper for internal printing, Converts scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Aims to use paper for more than one function, Recycles incoming packaging and boxes for outbound shipments, Eliminates plastic drink cups from the water cooler and utilize recyclable mugs, Repair works furniture where possible or donate it to charity, Shreds low-quality paper and usage as product packaging. RECYCLES: Recycles our dominant product (more than likely paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and containers, and tin/steel food and beverage cans, throws caps and covers in the garbage, Recycles toner and inkjet cartridges, Recycles office furniture, Recycles batteries, Recycles our IT Hardware and cellphones.