From our start in 1989 CSI International, Inc. has always been a client focused and quality demanding company. The motivator behind our Quality Program is the creation of a quality craft that pays particular attention to customer’s needs, includes every employee, maintains continuous performance levels, and thrives on continuous improvement. To create this culture our Quality Plan has as a foundation, a management process, and a set of disciplines that are coordinated to all departments and levels of the company to insure that we consistently reach or surpass our customer’s expectations. CSI’s upper management team has worked to organize its Leed Green Nation Operations strategy and operations to be in line with our customer’s needs, and to develop and sustain a way of life with high employee involvement. Quality for CSI is a task of continuous improvement, not just an examination protocol. It means supervisors and management must communicate a standard of Leed Green Nation Operations everyone understands and believes in. To meet this challenge CSI has developed the job of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to pay close attention to the quality process throughout all departments of our business. The position reports directly to the Chief Operating Officer and pays great attention to the execution and devotion to our top levels for assessing job performance, implementing training programs and acknowledging and exceeding our client’s expectations. Thinking of these CSI has created the Eye on Quality program. The program’s task is to far exceed traditional service quality levels for our clients. Our customers will get regular quality reports by email or hard copy. These inspection reports are able to provide a full work-site overview as well as visual and graphic-based reporting. In addition, our Eye on Quality program includes a series of more typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Leed Green Nation Operations. Every building has unique situations that demand we customize a program that supports its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in touch, supervision accountable, and employees informed. The result is the achievement of service excellence for the customer. CSI utilizes several traditional validation tools to ensure that we are continually delivering the Leed Green Nation Operations promised with uncompromising quality. CSI takes an active role in recycling and waste decrease and will adhere to its clients recycling treatments. We are responsible to develop, manage, and completely support the established Recycling Program of CSI and those of each of our clients in addition to our employees. Our responsibilities include: Corporate and Field Management, Website Supervisors and Supervisors: Stimulate the interest of our staff members in the value of environmental and recycling practices, Motivate involvement and promote a positive attitude to recycling, Act as an intermediary between CSI and our customers, Assist our customers with the application of their recycling procedures, Adhere to governmental policies concerning the decrease, reuse, recycling and healing of waste products. Company Employees: Take an active function by following the recycling treatments, Have a favorable attitude to waste reduction and recycling within your workspace, Recommend or recommend methods of decreasing waste. At our Consumers' center-- All CSI employees must follow the facility's recycling program and the following steps: Use separate containers to gather recyclable papers, Gray brute with black liner is for gathering garbage, Blue brute with clear liner is for collecting recycling paper, Usage different containers to collect recyclable papers, Collect cans, plastic and bottles in blue liners and place them in the commingle compactor, Collect shredded paper in clear liners and place it in the recycling compactor or container for proprietary info, Do not get rid of disposable gloves in the trash containers, Recycle all packing materials for our cleansing items, Consult with your Supervisor or the Recycling Organizer of the facility for any additional details relating to the facility's recycling treatments. CSI MINIMIZES, REUSES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and put them in the commingle compactor, Usage separate containers for garbage and recyclable materials at your desk and main areas, Print double sided (conserves as much as 50%), Utilizes paperless payroll system to ease paper checks to assist decrease the general environmental footprint of our organization, Print only when needed, Proof checks out documents for errors before printing to prevent waste, Sends out e-mail memos to save paper, Avoids printing emails, Evaluates any hard copy storage, replace with a back- up hard disk for centralized storage, Uses e-mail rather of sending letters by post, Switches equipment off completely at night and at weekends, Puts equipment on power save where possible, Purchases durable equipment, Has paper recycling stations beside copy machines and printers, Uses energy effective light bulbs (On average they consume 8% less energy than a basic bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Reuses envelopes for internal flow, Recycles tidy side of used paper for internal printing, Transforms scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Tries to utilize paper for more than one purpose, Reuses inbound packaging and boxes for outbound deliveries, Eliminates plastic beverage cups from the water cooler and utilize recyclable mugs, Fixes furnishings where possible or contribute it to charity, Shreds low-quality paper and use as packaging. RECYCLES: Recycles our dominant product (probably paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and jars, and tin/steel food and beverage cans, throws caps and lids in the garbage, Recycles toner and inkjet cartridges, Recycles workplace furnishings, Recycles batteries, Recycles our IT Hardware and mobile phones.