CSI International, Inc., since our inception in 1989, has been a client oriented, quality driven company. CSI’s Quality Plan as its base a management practice and a set of disciplines that are synchronized to all sections and positions within the company to insure that we constantly reach, if not exceed our clients’ requirements. CSI’s upper management team has committed to orchestrate its service strategy and operations to be in line with our customers’ requirements, and to develop and sustain a culture with high employee participation. Quality for CSI is a process of constant betterment, not just an inspection program. What that means is supervisors and management must enforce a standard of Business Cleaning Services everyone follows and trusts. To reach this high mark CSI has established the job of Director of Corporate Quality and Training designed specifically to manage our QA Program and to directly oversee the quality procedures throughout all departments of our company. This job relies on direct reporting to the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our high standards for measuring job performance, executing training programs and acknowledging and exceeding our customer’s expectations. The end result is the attainment of service excellence for the client. CSI utilizes several standard validation tools to guarantee that we are consistently providing the Business Cleaning Services promised with uncompromising quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI is dedicated to providing a clean and healthy place of employment for every one of our staff and your building’s tenants. Presidential Executive Order 13101, issued in 1992, by former President Bill Clinton directed the facility managers of more than 100,000 federally owned or operated buildings globally to start the use of green cleaning products. The Order also defined green cleaning for the first time, saying that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning is now the best use of products that minimize indoor pollution simultaneously reducing environmental pollution and favor sustainable materials. Preservation of a healthy environment is the shared responsibility of supervisors and employees at all stages of the CSI organization. Every staff member is trained and held accountable to achieve the goal of minimizing the exterior’s impact on the local environment and to stress and practice environmentally safe, minimal impact cleaning chemicals and practices. CSI comprehends that the idea of stewardship-- "the duty for handling, supervising the quality or carrying out, state or condition of an institutional or industrial building"- is essential to the green cleansing viewpoint and essential to the success of our green cleaning program. CSI is devoted to follow a set of stewardship principles that have actually been developed by leaders of the green cleaning motion. These principles will assist in our efforts to be great stewards of the structures we service, their occupants, our employees, and the overall environment. Clean for health first and appearance 2nd, Reduce human direct exposure to impurities and cleaning products, Recognize cleansing as an environmental health advantage, Dedicate to occupational advancement of cleaning personnel, Communicate the value of healthy buildings, Minimize particle, wetness and chemical residue when cleaning, Make sure employee and resident safety, Contain and lower all toxins going into the structure, Dispose of cleansing products in ecologically safe methods, Develop and document regular upkeep schedules.