• Corporate Headquarters

    6700 N. Andrews Avenue
    Fort Lauderdale, FL 33309
    (800) 258-3330

    Northeast

    105 Terry Drive Suite 116
    Newtown, PA 18940

    Mid Atlantic

    199 East Montgomery Ave Suite 100
    Rockville, Maryland 20850

    Mid West

    690 Lakeview Plaza Dr Suite C
    Worthington, Ohio 43085

    New England

    3 Worden Circle
    Cheshire, CT 06410

Business Facility Services Newark

“Quality means doing it right when no one is looking” ― Henry Ford

CSI INTERNATIONAL, INC. Business Facility ServicesFrom the beginning in 1989 CSI International, Inc. has always been a customer oriented and results demanding organization. The primary purpose of our Quality Program is the instillment of quality that focuses on customer’s expectations, includes every employee, continuously measures performance, and thrives on continuous improvement. Inorder to create this culture our Quality Plan has as a foundation, a management process, and a set of rules that are relayed to all departments and levels of the company to insure that all employees continuously reach or exceed our client’s needs. CSI’s upper management team has worked to organize its Business Facility Services strategy and operations around our customer’s requirements, and to create and sustain a way of life with full employee involvement. Quality for CSI is a task of continuous improvement, not just an examination protocol. What that means is supervisors and management must communicate a standard of Business Facility Services everyone follows and trusts. To meet this challenge CSI has created the job of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to pay close attention to the quality procedures throughout all departments of our company. This job relies on direct reporting to the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our high standards for gauging job performance, implementing training programs and identifying and exceeding our customer’s expectations. With this in mind CSI has deployed the Eye on Quality program. The program’s task is to achieve superior service quality levels for our customers. Our customers receive periodic quality reports by email or hard copy. These update overview reports will provide a full work-site overview as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program includes typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Business Facility Services. Every facility has different requirements that require us to individualize a program that supports its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in the loop, supervision accountable, and employees up to date. The outcome is the attainment of service excellence for the client. CSI uses several standard validation tools to ensure that we are consistently delivering the Business Facility Services promised with uncompromising quality. The Green Seal Requirement for Commercial and Institutional Cleaning Solutions GS-42, develops ecological requirements for cleaning up provider of business, public, and institutional structures, consisting of in-house and external cleaning company, to create a green cleaning program that secures human health and the environment. The standard takes a systems approach with cleaning. Assistance is provided for tools and products used for cleaning (what is utilized for cleansing) and consists of staff training and preparation (how cleaning is done). The requirement likewise consists of emphasis on environmental improvements that lower toxicity, waste, and exposure to both building occupants and custodial staff. The standard can serve as a tool to help companies begin to take action to enhance their cleaning company and is available for Green Seal certification. Benefits of G42: Relied on by Buyers, No Dispute of Interest, Demonstrate Leadership, Open Doors to New Service.

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CSI provides responsive and reliable janitorial, building operations and maintenance, and facilities management services to corporate, commercial, and educational facilities. We are committed to personalized service, social responsibility to the environment, and the appreciation of the people who do the work.
CSI Logo
What We Do:
• Janitorial
• Integrated Services
• Facilities Operations
• Value Added Services
• Who We Serve
Green Cleaning
• Go Green With CSI
• Sustainability
• GS42
• CSI Recycles
• CSI Green Initiatives
Contact Info:

For additional information about
CSI International, Inc.’s services,
Please contact us at:
(800) 258-3330

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