CSI International, Inc., from the beginning in 1989, has been a customer focused, quality motivated corporation. CSI’s Quality Plan as its base a management process and a set of disciplines that are synchronized to all sections and positions within the organization to make sure that we consistently reach, if not exceed our customers’ requirements. CSI’s upper management team has committed to organize its service strategy and operations around our customers’ needs, and to build and maintain a culture with high employee participation. Quality for CSI is a state of constant refinement, not just an inspection program. It means supervisors and management must enforce a set directive of Environmentally Safe Custodial every employee understands and believes in. To achieve this goal CSI has created the job of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to directly oversee the quality procedures throughout all aspects of our business. This job relies on direct reporting to the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our top levels for measuring job performance, executing training programs and recognizing and surpassing our customer’s expectations. The end result is the achievement of service excellence for the customer. CSI utilizes many traditional validation tools to ensure that we are consistently providing the Environmentally Safe Custodial promised with the best quality. The Green Seal Requirement for Commercial and Institutional Cleaning Services GS-42, develops ecological requirements for cleaning company of business, public, and institutional structures, consisting of in-house and external cleaning services, to create a green cleaning program that safeguards human health and the environment. The standard takes a systems approach with cleaning. Assistance is offered tools and products utilized for cleaning (exactly what is used for cleansing) and consists of personnel training and planning (how cleaning is done). The standard also consists of focus on environmental enhancements that minimize toxicity, waste, and exposure to both building occupants and custodial personnel. The standard can function as a tool to assist companies begin to do something about it to enhance their cleaning company and is available for Green Seal accreditation. Advantages of G42: Relied on by Buyers, No Dispute of Interest, Demonstrate Management, Open Doors to New Service.