CSI International, Inc., from the start in 1989, has been a customer focused, quality driven corporation. CSI’s Quality Plan as its base a management process and a set of directions that are synchronized to all sections and levels within the organization to make sure that we consistently reach, if not exceed our clients’ needs. CSI’s senior management staff has committed to orchestrate its service strategy and operations to be in line with our clients’ needs, and to develop and sustain a culture with high employee envolvement. Quality for CSI is a process of continuous betterment, not just an inspection program. It means supervision and management must communicate a set directive of Reliable Janitorial Services the line worker understands and believes in. To meet this challenge CSI has created the job of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to directly oversee the quality process throughout all segments of our business. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our top levels for assessing job performance, executing training programs and recognizing and surpassing our client’s expectations. The end result is the attainment of service excellence for the client. CSI utilizes multiple traditional validation tools to ensure that we are consistently delivering the Reliable Janitorial Services promised with uncompromising quality. CSI's ecologically responsible products paired with our "green" initiatives are protecting the environment'& #39; s health and yours. CSI Green uses just eco-responsible items, consisting of low allergenic, non-toxic and naturally degradable cleaning agents, HEPA ® micro-filtered vacuum cleaners and microfiber cloths and mops. Cleaning up "green" assists in decreasing direct exposure to possibly harmful chemicals that can endanger the health and safety of structure residents, visitors and the cleansing personnels plus lowering the unfavorable influence on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Boost Worker Performance, Improve Spirits, Reduce Sick days and Associated Health Care Costs, Decrease Water and Air Pollution, Reduce Waste with Concentrated Cleaning Products, Reduce Plan Waste with Recyclable Packaging. LEED is a product of the U.S. Green Building Council: It is identified with USGBC and supports and advances the Council's objective, it follows the governing concepts, objectives goals and procedures of the Council, and it continuously garners input from USGBC membership and outside experts whose participation represents a varied and broad coalition of building industry stakeholders. Leadership in Energy and Environmental Design-- LEED: Is the most substantial, reliable and well recognized certification requirement that identifies green buildings by style, building and construction and operation from the rest of the market, is a design standard to move structure construction and operation toward sustainability, Is an integrated green building design training program. Usage of micro fiber mops and cleaning clothing where appropriate, Motivating customers to utilize only "Green Sealed" consumables items, Administer facility recycling programs, Set up and make use of washer and clothes dryer facilities to wash micro fiber mops and clothing where appropriate, Circulation of our survey cards to collect resident feedback so that we can assess and improve our procedures and procedures, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing digitally conserving where centers approval where possible. CSI can assist you reach LEED Accreditation by executing the following green cleansing credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.