From our start in 1989 CSI International, Inc. has been a client oriented and results demanding organization. The motivator behind our Quality Program is the creation of a quality craft that pays particular attention to customer’s needs, includes every employee, constantly measures performance, and strives to continually improve. Inorder to achieve this our Quality Plan has as a base, a management plan, and a set of disciplines that are relayed to all departments and levels of the organization to make sure that we continuously reach or surpass our client’s expectations. CSI’s senior management team has dedicated themselves to organize its Reliable Janitorial Services strategy and operations around our customer’s requirements, and to create and sustain a culture with high employee involvement. Quality for CSI is a challenge of continued enhancement, not just an examination protocol. It means supervision and management must communicate a set directive of Reliable Janitorial Services everyone comprehends and has faith in. To reach this high mark CSI has developed the job of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to focus on the quality process throughout all departments of our business. This job relies on direct reporting to the Chief Operating Officer and pays great attention to the execution and devotion to our high standards for gauging job performance, executing training programs and identifying and surpassing our customer’s expectations. Thinking of these CSI has deployed the Eye on Quality program. The goal of this program is to far exceed traditional service quality levels for our clients. Our clients receive regular quality reports by email or hard copy. These update overview reports will provide a complete job site review as well as visual and graphic-based reporting. In addition, our Eye on Quality program includes typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Reliable Janitorial Services. Every facility has different requirements that require us to customize a program that supports its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision responsible, and employees up to date. The end result is the attainment of service excellence for the customer. CSI uses many traditional validation tools to ensure that we are consistently providing the Reliable Janitorial Services promised with the best quality. CSI's ecologically responsible items combined with our "green" efforts are protecting the environment'& #39; s health and yours. CSI Green utilizes just eco-responsible items, including low allergenic, non-toxic and eco-friendly cleaning agents, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning up "green" helps in reducing exposure to potentially harmful chemicals that can endanger the health and wellness of building occupants, visitors and the cleansing personnels plus decreasing the negative impact on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Occupants, Boost Worker Efficiency, Improve Morale, Reduce Sick days and Associated Healthcare Costs, Reduce Water and Air Contamination, Reduce Waste with Concentrated Cleaning Products, Reduce Package Waste with Recyclable Packaging. LEED is an item of the U.S. Green Building Council: It is related to USGBC and supports and advances the Council's objective, it is consistent with the governing principles, goals goals and procedures of the Council, and it constantly garners input from USGBC membership and outdoors professionals whose involvement represents a varied and broad coalition of structure industry stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most substantial, authoritative and well recognized accreditation requirement that identifies green structures by design, building and operation from the remainder of the market, is a design standard to move structure construction and operation towards sustainability, Is an integrated green building design training program. Usage of micro fiber mops and cleaning clothing where relevant, Motivating clients to utilize only "Green Sealed" consumables items, Administer center recycling programs, Install and use washer and clothes dryer centers to launder micro fiber mops and clothes where appropriate, Distribution of our study cards to gather resident feedback so that we can examine and enhance our procedures and procedures, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleansing digitally conserving where facilities approval where possible. CSI can help you reach LEED Certification by executing the following green cleaning credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.