CSI International, Inc., from the start in 1989, has been a customer focused, quality motivated company. CSI’s Quality Plan as its foundation a management practice and a set of disciplines that are coordinated to all departments and levels within the company to insure that we constantly reach, if not exceed our customers’ requirements. CSI’s senior management staff has dedicated itself to organize its service strategy and operations to be in line with our customers’ requirements, and to build and maintain a culture with maximum employee envolvement. Quality for CSI is a state of continuous advancement, not just an observation plan. It means supervisors and management must relay a set directive of Reliable Janitorial Services every employee understands and believes in. To meet this challenge CSI has created the job of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to pay close attention to the quality procedures throughout all departments of our company. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our high standards for measuring job performance, implementing training programs and identifying and exceeding our customer’s expectations. The outcome is the attainment of service excellence for the client. CSI deploys multiple traditional validation tools to guarantee that we are continually providing the Reliable Janitorial Services promised with uncompromising quality. CSI's ecologically responsible items combined with our "green" efforts are preserving the environment'& #39; s health and yours. CSI Green utilizes just eco-responsible items, including low allergenic, non-toxic and naturally degradable cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning up "green" helps in decreasing exposure to possibly harmful chemicals that can endanger the health and safety of building residents, visitors and the cleaning staffs plus lowering the negative effect on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Residents, Boost Worker Efficiency, Improve Spirits, Reduce Sick days and Associated Health Care Expenses, Lower Water and Air Pollution, Reduce Waste with Concentrated Cleaning Products, Reduce Bundle Waste with Recyclable Packaging. LEED is a product of the U.S. Green Building Council: It is identified with USGBC and supports and advances the Council's mission, it follows the governing concepts, objectives goals and procedures of the Council, and it constantly amasses input from USGBC membership and outdoors professionals whose involvement represents a diverse and broad union of building industry stakeholders. Management in Energy and Environmental Design-- LEED: Is the most comprehensive, reliable and well acknowledged certification standard that identifies green buildings by design, construction and operation from the remainder of the market, is a style standard to move structure construction and operation toward sustainability, Is an integrated green structure style training program. Utilization of micro fiber mops and cleaning up clothes where relevant, Motivating clients to utilize just "Green Sealed" consumables items, Administer facility recycling programs, Install and use washer and clothes dryer centers to launder micro fiber mops and clothes where relevant, Circulation of our study cards to gather resident feedback so that we can assess and improve our processes and treatments, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing digitally conserving where facilities approval where possible. CSI can assist you reach LEED Certification by carrying out the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.