CSI International, Inc., from the start in 1989, has been a customer oriented, quality motivated company. CSI’s Quality Plan as its base a management process and a set of directions that are aligned to all sections and positions of the company to insure that we constantly reach, if not exceed our clients’ requirements. CSI’s upper management team has committed to organize its service strategy and operations to be in line with our customers’ needs, and to build and maintain a culture with maximum employee participation. Quality for CSI is a state of continuous betterment, not just an observation plan. It means supervisors and management must communicate a set directive of Reliable Janitorial Services everyone follows and trusts. To meet this challenge CSI has created the position of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to focus on the quality process throughout all aspects of our business. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our top levels for evaluating job performance, implementing training programs and acknowledging and exceeding our client’s expectations. The result is the attainment of service excellence for the customer. CSI uses multiple traditional validation tools to guarantee that we are continually providing the Reliable Janitorial Services promised with the best quality. CSI's ecologically responsible products combined with our "green" initiatives are maintaining the environment'& #39; s health and yours. CSI Green uses just eco-responsible products, including low allergenic, non-toxic and naturally degradable cleaning agents, HEPA ® micro-filtered vacuum and microfiber cloths and mops. Cleaning up "green" helps in lowering direct exposure to potentially harmful chemicals that can endanger the health and safety of structure residents, visitors and the cleansing staffs plus minimizing the unfavorable effect on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Occupants, Increase Employee Productivity, Improve Morale, Reduce Sick days and Associated Health Care Costs, Decrease Water and Air Pollution, Reduce Waste with Concentrated Cleaning Products, Reduce Bundle Waste with Recyclable Product packaging. LEED is a product of the U.S. Green Building Council: It is identified with USGBC and supports and advances the Council's objective, it follows the governing concepts, goals objectives and procedures of the Council, and it continually gathers input from USGBC membership and outside experts whose involvement represents a varied and broad union of structure industry stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most comprehensive, reliable and well acknowledged certification standard that identifies green structures by design, construction and operation from the rest of the market, is a design standard to move building construction and operation towards sustainability, Is an integrated green building design training program. Utilization of micro fiber mops and cleaning clothing where relevant, Encouraging customers to use just "Green Sealed" consumables items, Administer facility recycling programs, Set up and make use of washer and clothes dryer facilities to launder micro fiber mops and clothes where relevant, Circulation of our survey cards to collect occupant feedback so that we can evaluate and improve our procedures and procedures, All order providing is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleaning electronically conserving where centers approval where possible. CSI can help you reach LEED Certification by implementing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.