CSI International, Inc., from the start in 1989, has been a client focused, quality motivated company. CSI’s Quality Plan has as a foundation a management process and a set of teachings that are coordinated to all departments and levels of the company to make sure that we constantly meet, if not exceed our customers’ requirements. CSI’s upper management team has dedicated itself to organize its service strategy and operations to be in line with our clients’ requirements, and to build and maintain a culture with maximum employee envolvement. Quality for CSI is a process of constant refinement, not just an observation plan. What that means is supervision and management must enforce a standard of Corporate Custodial Services everyone comprehends and has faith in. To meet this challenge CSI has established the position of Director of Corporate Quality and Training designed specifically to manage CSI’s QA Program and to directly oversee the quality process throughout all departments of our business. The position reports directly to the Chief Operating Officer and pays great attention to the implementation and adherence to our high standards for gauging job performance, executing training programs and acknowledging and surpassing our client’s expectations. The result is the achievement of service excellence for the customer. CSI utilizes several traditional validation tools to ensure that we are continually delivering the Corporate Custodial Services promised with uncompromising quality. CSI's environmentally accountable items combined with our "green" efforts are protecting the environment'& #39; s health and yours. CSI Green uses only eco-responsible products, including low allergenic, non-toxic and naturally degradable cleaner, HEPA ® micro-filtered vacuum and microfiber cloths and mops. Cleaning up "green" assists in lowering direct exposure to possibly harmful chemicals that can endanger the health and wellness of building residents, visitors and the cleaning personnels plus lowering the unfavorable impact on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Occupants, Increase Employee Productivity, Improve Morale, Reduce Sick days and Associated Healthcare Costs, Lower Water and Air Contamination, Reduce Waste with Concentrated Cleaning Products, Reduce Plan Waste with Recyclable Product packaging. LEED is an item of the U.S. Green Structure Council: It is related to USGBC and supports and advances the Council's objective, it is consistent with the governing concepts, goals goals and processes of the Council, and it constantly amasses input from USGBC membership and outdoors experts whose involvement represents a diverse and broad union of building market stakeholders. Management in Energy and Environmental Style-- LEED: Is the most comprehensive, reliable and well acknowledged accreditation requirement that distinguishes green buildings by style, building and construction and operation from the remainder of the market, is a style guideline to move structure construction and operation towards sustainability, Is an integrated green structure style training program. Usage of micro fiber mops and cleaning clothes where relevant, Motivating clients to use only "Green Sealed" consumables products, Administer facility recycling programs, Set up and make use of washer and dryer centers to wash micro fiber mops and clothing where appropriate, Circulation of our survey cards to collect occupant feedback so that we can evaluate and enhance our processes and treatments, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing digitally conserving where centers approval where possible. CSI can assist you reach LEED Certification by executing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.