CSI International, Inc., from the beginning in 1989, has been a customer focused, quality motivated corporation. CSI’s Quality Plan has as a foundation a management practice and a set of directions that are aligned to all sections and positions within the organization to insure that we continually reach, if not exceed our customers’ requirements. CSI’s senior management staff has dedicated itself to orchestrate its service strategy and operations to be in line with our customers’ requirements, and to build and maintain a culture with high employee participation. Quality for CSI is a process of constant refinement, not just an checkup system. It means supervisors and management must relay a set directive of Environmentally Friendly Custodial the line worker follows and trusts. To achieve this goal CSI has established the job of Director of Corporate Quality and Training inorder to manage our QA Program and to directly oversee the quality process throughout all departments of our company. The position reports directly to the Chief Operating Officer and pays great attention to the implementation and adherence to our top levels for gauging job performance, executing training programs and acknowledging and surpassing our client’s expectations. The outcome is the attainment of service excellence for the customer. CSI utilizes many traditional validation tools to guarantee that we are consistently delivering the Environmentally Friendly Custodial promised with the best quality. Green Cleaning is described as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI is devoted to providing a clean and healthy workplace for every one of our staff and your building’s occupants. Presidential Executive Order 13101, delivered in 1992, by former President Bill Clinton lead the use of green cleaning products by facility managers of more than 100,000 federally owned or operated buildings globally. The Order also defined green cleaning for the first time, saying that it’s the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning is now the best use of products that diminish indoor pollution as well as reduce environmental pollution and favor renewable materials. Maintaining of a healthy workplace is the joint job of supervisors and employees at every level of the CSI organization. All employees are trained and held responsible to achieve the goal of reducing the exterior’s role on the local environment and to stress and exercise environmentally safe, minimal impact cleaning chemicals and procedures. CSI comprehends that the idea of stewardship-- "the duty for handling, monitoring the quality or performing, state or condition of an institutional or commercial building"- is vital to the green cleansing point of view and integral to the success of our green cleaning program. CSI is committed to follow a set of stewardship principles that have been established by leaders of the green cleansing movement. These concepts will assist in our efforts to be excellent stewards of the buildings we service, their residents, our staff members, and the total environment. Clean for health first and look 2nd, Minimize human exposure to contaminants and cleaning items, Recognize cleaning as an ecological health advantage, Commit to occupational development of cleansing workers, Communicate the value of healthy buildings, Minimize wetness, particle and chemical residue when cleaning, Make sure employee and occupant safety, Contain and lower all toxins entering the structure, Dispose of cleaning products in environmentally safe methods, Develop and record regular upkeep schedules.