From the beginning in 1989 CSI International, Inc. has always been a client focused and results driven organization. The primary purpose of our Quality Program is the instillment of quality that focuses on customer’s expectations, involves every level of employee, maintains continuous performance levels, and thrives on continuous improvement. Inorder to create this culture our Quality Plan has as a base, a management process, and a set of guidelines that are relayed to all departments and levels of the organization to insure that all employees consistently meet or exceed our client’s needs. CSI’s senior management team has committed to organize its Facility Management strategy and operations around our customer’s requirements, and to develop and strengthen a way of life with high employee participation. Quality for CSI is a challenge of continued advancement, not just an observation platform. It means supervision and management must relay a standard of Facility Management every employee follows and trusts. To achieve this goal CSI has developed the position of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to focus on the quality procedures throughout all departments of our company. The position reports directly to the Chief Operating Officer and pays great attention to the execution and devotion to our top levels for gauging job performance, implementing training programs and acknowledging and exceeding our client’s expectations. With this in mind CSI has deployed the Eye on Quality program. The goal of this program is to far exceed traditional service quality levels for our customers. Our customers receive regular quality reports via email or print copy. These analysis reports are able to provide a full work-site overview as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program includes a series of more typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Facility Management. Every company has unique challenges that demand we customize a program that supports its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision accountable, and employees informed. The result is the attainment of service excellence for the client. CSI deploys multiple traditional validation tools to guarantee that we are consistently delivering the Facility Management promised with uncompromising quality. The Green Seal Standard for Commercial and Institutional Cleansing Providers GS-42, establishes environmental requirements for cleaning up provider of commercial, public, and institutional structures, including in-house and external cleaning services, to create a green cleansing program that safeguards human health and the environment. The basic takes a systems approach with cleansing. Guidance is provided for tools and items used for cleansing (what is used for cleaning) and includes staff training and preparation (how cleaning is done). The standard likewise consists of focus on environmental enhancements that lower toxicity, waste, and direct exposure to both building occupants and custodial personnel. The requirement can act as a tool to assist business start to take action to enhance their cleaning service and is readily available for Green Seal certification. Benefits of G42: Relied on by Buyers, No Conflict of Interest, Show Leadership, Open Doors to New Organisation.