CSI International, Inc., since our inception in 1989, has been a customer oriented, quality driven company. CSI’s Quality Plan has as a foundation a management process and a set of directions that are coordinated to all sections and levels within the organization to insure that we constantly meet, if not exceed our clients’ requirements. CSI’s upper management team has dedicated itself to orchestrate its service strategy and operations to be in line with our clients’ needs, and to develop and sustain a culture with maximum employee participation. Quality for CSI is a process of continuous improvement, not just an checkup system. It means supervisors and management must relay a standard of Green Janitorial Services every employee follows and trusts. To meet this challenge CSI has established the job of Director of Corporate Quality and Training designed specifically to manage CSI’s QA Program and to focus on the quality procedures throughout all departments of our company. The position reports directly to the Chief Operating Officer and maintains constant vigilance on the execution and devotion to our high standards for evaluating job performance, executing training programs and acknowledging and exceeding our customer’s expectations. The end result is the achieving of service excellence for the customer. CSI uses multiple standard validation tools to guarantee that we are continually delivering the Green Janitorial Services promised with uncompromising quality. CSI's environmentally responsible items paired with our "green" initiatives are maintaining the environment'& #39; s health and yours. CSI Green uses only eco-responsible products, including low allergenic, non-toxic and biodegradable cleaning agents, HEPA ® micro-filtered vacuum cleaners and microfiber cloths and mops. Cleaning up "green" helps in decreasing exposure to potentially hazardous chemicals that can endanger the health and safety of structure occupants, visitors and the cleansing personnels plus decreasing the unfavorable impact on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Occupants, Increase Worker Efficiency, Improve Morale, Reduce Sick days and Associated Health Care Expenses, Minimize Water and Air Contamination, Reduce Waste with Concentrated Cleaning Products, Reduce Bundle Waste with Recyclable Packaging. LEED is an item of the U.S. Green Building Council: It is related to USGBC and supports and advances the Council's mission, it follows the governing principles, objectives goals and processes of the Council, and it constantly garners input from USGBC membership and outside specialists whose participation represents a diverse and broad union of structure industry stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most extensive, authoritative and well acknowledged certification standard that differentiates green structures by design, building and construction and operation from the rest of the market, is a design standard to move structure construction and operation towards sustainability, Is an integrated green building design training program. Utilization of micro fiber mops and cleaning up clothes where suitable, Motivating clients to utilize only "Green Sealed" consumables items, Administer facility recycling programs, Install and make use of washer and clothes dryer centers to wash micro fiber mops and clothing where appropriate, Circulation of our study cards to gather occupant feedback so that we can examine and improve our processes and treatments, All order supplying is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing electronically conserving where centers approval where possible. CSI can help you reach LEED Accreditation by implementing the following green cleansing credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Toxin Source Control: EQc3.5 = Possible 1 point.