From our inception in 1989 CSI International, Inc. has always been a customer oriented and results driven organization. The motivator behind our Quality Program is the establishment of a quality culture that pays particular attention to customer’s needs, includes every employee, constantly measures performance, and strives to continually improve. Inorder to create this culture our Quality Plan has as a base, a management plan, and a set of disciplines that are coordinated to all departments and levels of the company to make sure that all employees consistently meet or exceed our client’s expectations. CSI’s upper management team has committed to organize its Green Janitorial Services strategy and operations around our customer’s requirements, and to create and sustain a way of life with high employee participation. Quality for CSI is a task of continued enhancement, not just an examination protocol. What that means is supervision and management must communicate a standard of Green Janitorial Services the line worker comprehends and has faith in. To achieve this goal CSI has developed the job of Director of Corporate Quality and Training for the purposes of managing our QA Program and to pay close attention to the quality procedures throughout all departments of our company. This job relies on direct reporting to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our high standards for gauging job performance, implementing training programs and acknowledging and exceeding our customer’s expectations. Thinking of these CSI has developed the Eye on Quality program. The program’s task is to far exceed traditional service quality levels for our customers. Our customers receive regular quality reports via email or print copy. These inspection documents are capable of providing a full work-site overview while including graphs for visual reporting. In addition, our Eye on Quality program includes typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Green Janitorial Services. Every company has unique challenges that demand we customize a program that works best for its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision accountable, and employees informed. The outcome is the attainment of service excellence for the client. CSI uses many traditional validation tools to guarantee that we are continually delivering the Green Janitorial Services promised with the best quality. CSI's environmentally responsible products coupled with our "green" initiatives are preserving the environment'& #39; s health and yours. CSI Green uses only eco-responsible items, including low allergenic, non-toxic and eco-friendly cleaner, HEPA ® micro-filtered vacuum and microfiber fabrics and mops. Cleaning "green" helps in lowering direct exposure to potentially harmful chemicals that can endanger the health and safety of structure occupants, visitors and the cleaning staffs plus lowering the negative influence on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Residents, Increase Worker Performance, Improve Morale, Reduce Sick days and Associated Healthcare Costs, Reduce Water and Air Contamination, Reduce Waste with Concentrated Cleaning Products, Reduce Package Waste with Recyclable Packaging. LEED is a product of the United States Green Building Council: It is identified with USGBC and supports and advances the Council's mission, it is consistent with the governing concepts, objectives goals and processes of the Council, and it continuously amasses input from USGBC subscription and outside professionals whose participation represents a diverse and broad union of structure market stakeholders. Leadership in Energy and Environmental Style-- LEED: Is the most extensive, reliable and well recognized certification requirement that differentiates green buildings by design, construction and operation from the rest of the market, is a style standard to move building construction and operation towards sustainability, Is an integrated green building style training program. Utilization of micro fiber mops and cleaning up clothes where applicable, Motivating clients to utilize only "Green Sealed" consumables products, Administer facility recycling programs, Install and make use of washer and dryer centers to launder micro fiber mops and clothes where applicable, Distribution of our survey cards to collect occupant feedback so that we can examine and improve our procedures and treatments, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleaning digitally conserving where centers approval where possible. CSI can assist you reach LEED Certification by executing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.