From our inception in 1989 CSI International, Inc. has been a client focused and results demanding organization. The motivator behind our Quality Program is the instillment of quality that pays particular attention to customer’s needs, includes employees at all levels, continuously measures performance, and strives to continually improve. To create this culture our Quality Plan has as a base, a management plan, and a set of rules that are relayed to all departments and levels of the organization to make sure that we continuously reach or exceed our customer’s requirements. CSI’s upper management team has committed to organize its Green Seal Janitorial Services strategy and operations to be in line with our customer’s needs, and to create and sustain a culture with full employee involvement. Quality for CSI is a process of continued enhancement, not just an examination protocol. What that means is supervisors and management must relay a standard of Green Seal Janitorial Services everyone comprehends and has faith in. To achieve this goal CSI has established the job of Director of Corporate Quality and Training inorder to manage our QA Program and to pay close attention to the quality process throughout all segments of our company. This role communicates directly with the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our high standards for gauging job performance, executing training programs and recognizing and exceeding our customer’s expectations. Thinking of these CSI has developed the Eye on Quality program. The program’s task is to achieve superior service quality levels for our clients. Our customers receive periodic quality reports via email or print copy. These update overview reports will provide a complete job site review while including graphs for visual reporting. As a bonus, our Eye on Quality program includes typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Green Seal Janitorial Services. Every building has unique challenges that require us to customize a program that fits well with its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in the loop, supervision responsible, and employees up to date. The end result is the attainment of service excellence for the customer. CSI deploys many traditional validation tools to guarantee that we are continually delivering the Green Seal Janitorial Services promised with uncompromising quality. CSI's environmentally accountable items coupled with our "green" initiatives are preserving the environment'& #39; s health and yours. CSI Green uses only eco-responsible items, consisting of low allergenic, non-toxic and eco-friendly cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber fabrics and mops. Cleaning "green" assists in minimizing exposure to potentially hazardous chemicals that can threaten the health and wellness of structure residents, visitors and the cleaning staffs plus minimizing the negative effect on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Increase Employee Productivity, Improve Spirits, Reduce Sick days and Associated Health Care Costs, Reduce Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Bundle Waste with Recyclable Packaging. LEED is a product of the United States Green Building Council: It is related to USGBC and supports and advances the Council's objective, it is consistent with the governing concepts, objectives goals and processes of the Council, and it continually amasses input from USGBC membership and outdoors professionals whose involvement represents a varied and broad coalition of structure market stakeholders. Management in Energy and Environmental Style-- LEED: Is the most substantial, authoritative and well acknowledged accreditation standard that differentiates green buildings by design, construction and operation from the remainder of the market, is a design standard to move structure construction and operation toward sustainability, Is an integrated green building style training program. Utilization of micro fiber mops and cleaning clothes where suitable, Encouraging clients to use only "Green Sealed" consumables products, Administer facility recycling programs, Set up and make use of washer and clothes dryer facilities to launder micro fiber mops and clothes where relevant, Distribution of our study cards to collect occupant feedback so that we can evaluate and improve our procedures and treatments, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleansing digitally saving where facilities approval where possible. CSI can assist you reach LEED Certification by implementing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.