CSI International, Inc., from the beginning in 1989, has been a client oriented, quality driven company. CSI’s Quality Plan has as a foundation a management practice and a set of disciplines that are synchronized to all departments and positions of the organization to insure that we consistently meet, if not exceed our clients’ needs. CSI’s upper management team has committed to organize its service strategy and operations to be in line with our clients’ requirements, and to develop and sustain a culture with maximum employee participation. Quality for CSI is a process of constant improvement, not just an checkup system. What that means is supervision and management must communicate a set directive of Property Management Services everyone comprehends and has faith in. To reach this high mark CSI has developed the job of Director of Corporate Quality and Training inorder to manage our QA Program and to directly oversee the quality process throughout all aspects of our business. The position reports directly to the Chief Operating Officer and pays great attention to the implementation and adherence to our high standards for assessing job performance, implementing training programs and identifying and exceeding our customer’s expectations. The end result is the achievement of service excellence for the client. CSI deploys many traditional validation tools to ensure that we are continually delivering the Property Management Services promised with uncompromising quality. The Green Seal Standard for Commercial and Institutional Cleansing Solutions GS-42, develops environmental requirements for cleaning company of business, public, and institutional structures, including in-house and external cleaning services, to develop a green cleansing program that protects human health and the environment. The basic takes a systems approach with cleansing. Assistance is provided for tools and products used for cleansing (what is utilized for cleansing) and includes staff training and planning (how cleaning is done). The requirement also consists of focus on ecological improvements that reduce toxicity, waste, and exposure to both structure residents and custodial staff. The standard can serve as a tool to help business begin to act to enhance their cleaning company and is available for Green Seal accreditation. Benefits of G42: Relied on by Purchasers, No Conflict of Interest, Show Leadership, Open Doors to New Company.