From our inception in 1989 CSI International, Inc. has been a client oriented and quality guided company. The primary purpose of our Quality Program is the creation of a quality craft that focuses on customer’s demands, includes every employee, continuously measures performance, and strives to continually improve. Inorder to create this culture our Quality Plan has as a foundation, a management plan, and a set of guidelines that are coordinated to all facets of the company to make sure that we continuously meet or surpass our customer’s needs. CSI’s upper management team has committed to organize its Safe Building Maintenance strategy and operations around our customer’s requirements, and to develop and strengthen a way of life with full employee involvement. Quality for CSI is a challenge of continuous improvement, not just an observation platform. It means supervisors and management must enforce a set directive of Safe Building Maintenance the line worker follows and trusts. To achieve this goal CSI has established the position of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to pay close attention to the quality process throughout all aspects of our company. This job relies on direct reporting to the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our high standards for measuring job performance, implementing training programs and recognizing and exceeding our client’s expectations. Thinking of these CSI has deployed the Eye on Quality program. The goal of this program is to far exceed traditional service quality levels for our customers. Our clients will get regular quality reports by email or hard copy. These analysis documents are able to provide a complete job site review as well as visual and graphic-based reporting. As a bonus, our Eye on Quality program includes a series of more typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Safe Building Maintenance. Every facility has different requirements that require us to individualize a program that fits well with its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in touch, supervision accountable, and employees up to date. The end result is the attainment of service excellence for the client. CSI uses multiple standard validation tools to ensure that we are continually delivering the Safe Building Maintenance promised with the best quality. CSI takes an active function in recycling and waste reduction and will adhere to its clients recycling procedures. We are responsible to develop, handle, and completely support the established Recycling Program of CSI and those of each of our clients in addition to our staff members. Our duties include: Corporate and Field Management, Website Managers and Supervisors: Stimulate the interest of our workers in the value of ecological and recycling practices, Encourage involvement and cultivate a positive attitude towards recycling, Function as an intermediary in between CSI and our customers, Assist our customers with the execution of their recycling treatments, Adhere to governmental guidelines concerning the reduction, reuse, recycling and healing of waste products. Business Employees: Take an active function by following the recycling procedures, Have a positive mindset towards waste reduction and recycling within your working area, Suggest or suggest ways of lowering waste. At our Clients' facility-- All CSI employees should follow the facility's recycling program and the following steps: Use different containers to gather recyclable papers, Gray brute with black liner is for gathering garbage, Blue brute with clear liner is for gathering recycling paper, Use different containers to gather recyclable papers, Collect cans, plastic and bottles in blue liners and position them in the commingle compactor, Collect shredded paper in clear liners and position it in the recycling compactor or container for proprietary info, Do not get rid of disposable gloves in the garbage containers, Recycle all packaging materials for our cleaning items, Speak with your Manager or the Recycling Planner of the center for any extra information regarding the facility's recycling treatments. CSI DECREASES, RECYCLES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and put them in the commingle compactor, Use different containers for garbage and recyclable materials at your desk and main areas, Print double sided (saves as much as 50%), Uses paperless payroll system to minimize paper checks to assist decrease the general environmental footprint of our organization, Print just when essential, Evidence checks out files for errors prior to printing to avoid waste, Sends e-mail memos to save paper, Avoids printing e-mails, Reviews any paper copy storage, change with a back- up hard disk drive for centralized storage, Utilizes e-mail instead of corresponding by post, Changes devices off completely in the evening and at weekends, Puts equipment on power save where possible, Purchases long lasting devices, Has paper recycling stations next to copy machines and printers, Utilizes energy efficient light bulbs (Typically they take in 8% less energy than a basic bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Reuses envelopes for internal blood circulation, Recycles tidy side of utilized paper for internal printing, Converts scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Aims to use paper for more than one function, Recycles incoming product packaging and boxes for outgoing deliveries, Removes plastic drink cups from the water cooler and utilize recyclable mugs, Repair works furnishings where possible or contribute it to charity, Shreds low-quality paper and use as packaging. RECYCLES: Recycles our dominant material (more than likely paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and jars, and tin/steel food and drink cans, throws caps and lids in the garbage, Recycles toner and inkjet cartridges, Recycles office furniture, Recycles batteries, Recycles our IT Hardware and cellphones.