CSI International, Inc., from the beginning in 1989, has been a customer focused, quality driven company. CSI’s Quality Plan as its foundation a management practice and a set of directions that are synchronized to all departments and positions within the company to insure that we continually meet, if not exceed our customers’ requirements. CSI’s upper management team has committed to orchestrate its service strategy and operations to be in line with our customers’ needs, and to develop and sustain a culture with maximum employee envolvement. Quality for CSI is a process of constant betterment, not just an observation plan. What that means is supervision and management must communicate a set directive of Value Added Facility Services the line worker comprehends and has faith in. To meet this challenge CSI has established the position of Director of Corporate Quality and Training for the purposes of managing our QA Program and to directly oversee the quality process throughout all aspects of our company. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our top levels for gauging job performance, implementing training programs and identifying and exceeding our customer’s expectations. The result is the attainment of service excellence for the customer. CSI utilizes many traditional validation tools to ensure that we are consistently providing the Value Added Facility Services promised with uncompromising quality. Green Cleaning is described as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI International, Inc. is devoted to providing a clean and healthy working environment for all our employees and yours. In 1992, former President Bill Clinton issued this presidential Executive Order 13101 which lead the use of green cleaning products by facility managers of more than 100,000 federally owned or operated facilities globally. The Order also established what green cleaning was for the first time, communicating that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning is now the best use of goods that minimize indoor pollution simultaneously reducing environmental pollution and favor renewable materials. Preservation of a healthy workplace is the shared job of management and employees at all stages of the CSI organization. Every staff member is trained and held responsible to reach the goal of minimizing the exterior’s role on the local territory and to highlight and practice environmentally safe, low impact cleaning chemicals and procedures. CSI comprehends that the concept of stewardship-- "the obligation for handling, conducting or supervising the quality, state or condition of an institutional or business structure"- is necessary to the green cleaning perspective and essential to the success of our green cleaning program. CSI is devoted to follow a set of stewardship concepts that have been developed by pioneers of the green cleansing motion. These principles will help in our efforts to be great stewards of the structures we service, their occupants, our staff members, and the overall environment. Tidy for health first and look 2nd, Lessen human exposure to contaminants and cleansing items, Acknowledge cleaning as an environmental health benefit, Commit to occupational advancement of cleansing workers, Interact the value of healthy buildings, Lessen chemical, moisture and particle residue when cleaning, Guarantee employee and occupant safety, Contain and decrease all pollutants going into the building, Dispose of cleaning products in ecologically safe ways, Develop and record regular maintenance schedules.