CSI International, Inc., from the beginning in 1989, has been a customer focused, quality driven corporation. CSI’s Quality Plan has as a foundation a management process and a set of directions that are coordinated to all departments and levels within the company to make sure that we consistently meet, if not exceed our customers’ requirements. CSI’s senior management staff has committed to organize its service strategy and operations to be in line with our clients’ needs, and to build and maintain a culture with maximum employee envolvement. Quality for CSI is a state of continuous betterment, not just an inspection program. What that means is supervisors and management must enforce a standard of Value Added Facility Services everyone follows and trusts. To achieve this goal CSI has developed the position of Director of Corporate Quality and Training designed specifically to manage CSI’s QA Program and to directly oversee the quality process throughout all segments of our company. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our top levels for assessing job performance, executing training programs and recognizing and surpassing our client’s expectations. The result is the achievement of service excellence for the client. CSI utilizes many standard validation tools to guarantee that we are consistently delivering the Value Added Facility Services promised with uncompromising quality. The Green Seal Standard for Commercial and Institutional Cleaning Solutions GS-42, develops environmental requirements for cleaning service providers of business, public, and institutional buildings, including in-house and external cleaning company, to develop a green cleaning program that secures human health and the environment. The basic takes a systems approach with cleansing. Assistance is attended to tools and products used for cleaning (exactly what is used for cleaning) and includes personnel training and preparation (how cleansing is done). The standard also consists of emphasis on environmental enhancements that minimize toxicity, waste, and exposure to both building occupants and custodial staff. The standard can work as a tool to help business start to do something about it to improve their cleaning service and is offered for Green Seal certification. Benefits of G42: Relied on by Buyers, No Conflict of Interest, Demonstrate Leadership, Open Doors to New Service.