CSI International, Inc., from the beginning in 1989, has been a customer focused, quality motivated company. CSI’s Quality Plan as its foundation a management process and a set of directions that are synchronized to all sections and positions of the company to make sure that we constantly reach, if not exceed our customers’ requirements. CSI’s senior management staff has committed to orchestrate its service strategy and operations around our customers’ needs, and to build and maintain a culture with maximum employee envolvement. Quality for CSI is a process of constant betterment, not just an observation plan. What that means is supervisors and management must communicate a set directive of Building Services every employee comprehends and has faith in. To achieve this goal CSI has created the position of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to pay close attention to the quality procedures throughout all segments of our business. This role communicates directly with the Chief Operating Officer and pays great attention to the implementation and adherence to our top levels for gauging job performance, executing training programs and recognizing and surpassing our client’s expectations. The end result is the attainment of service excellence for the client. CSI deploys multiple traditional validation tools to ensure that we are consistently providing the Building Services promised with uncompromising quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI International, Inc. is committed to providing a clean and healthy working environment for every one of our staff and your building’s tenants. In 1992, former President Bill Clinton issued this presidential Executive Order 13101 which required the building managers of more than 100,000 federally owned or operated buildings worldwide to start using green cleaning products. Executive Order 13101 also established what green cleaning was for the first time, communicating that it’s the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now stands for the best use of products that diminish indoor pollution as well as reduce environmental pollution and favor renewable materials. Maintenance of a healthy environment is the joint responsibility of supervisors and staff at all levels of the CSI company. All staff is trained and held accountable to achieve the goal of minimizing the exterior’s role on the local territory and to emphasize and execute environmentally safe, minimal impact cleaning chemicals and procedures. CSI comprehends that the concept of stewardship-- "the responsibility for managing, monitoring the quality or carrying out, state or condition of an institutional or commercial structure"- is essential to the green cleaning perspective and essential to the success of our green cleansing program. CSI is committed to follow a set of stewardship principles that have been developed by pioneers of the green cleansing movement. These concepts will help in our efforts to be excellent stewards of the structures we service, their occupants, our employees, and the overall environment. Tidy for health very first and appearance 2nd, Lessen human direct exposure to impurities and cleansing products, Recognize cleansing as an ecological health benefit, Dedicate to occupational advancement of cleansing workers, Communicate the worth of healthy structures, Reduce particle, chemical and wetness residue when cleaning, Guarantee employee and occupant security, Contain and decrease all toxins going into the structure, Dispose of cleaning products in ecologically safe ways, Develop and document routine maintenance schedules.