CSI International, Inc., from the beginning in 1989, has been a customer focused, quality driven company. CSI’s Quality Plan has as a foundation a management process and a set of teachings that are synchronized to all departments and levels of the company to insure that we consistently meet, if not exceed our customers’ needs. CSI’s senior management staff has dedicated itself to organize its service strategy and operations to be in line with our clients’ needs, and to build and maintain a culture with high employee participation. Quality for CSI is a state of constant improvement, not just an observation plan. What that means is supervision and management must communicate a standard of Environmental Services every employee follows and trusts. To meet this challenge CSI has established the job of Director of Corporate Quality and Training for the purposes of managing CSI’s QA Program and to focus on the quality procedures throughout all aspects of our company. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our top levels for measuring job performance, executing training programs and recognizing and surpassing our customer’s expectations. The outcome is the attainment of service excellence for the client. CSI utilizes many traditional validation tools to guarantee that we are consistently delivering the Environmental Services promised with the best quality. Green Cleaning is defined as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI is dedicated to delivering a clean and healthy workplace for all our employees and yours. In 1992, former President Bill Clinton delivered this presidential Executive Order 13101 which lead the facility managers of more than 100,000 federally owned or operated buildings worldwide to begin the use of green cleaning products. Executive Order 13101 also established what green cleaning was for the first time, saying that it’s the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning is now the best use of goods that diminish indoor pollution as well as reduce environmental pollution and favor renewable materials. Maintenance of a healthy workplace is the joint task of supervisors and employees at every level of the CSI company. All staff is trained and held responsible to reach the goal of minimizing the exterior’s role on the local territory and to emphasize and practice environmentally safe, minimal impact cleaning chemicals and practices. CSI comprehends that the principle of stewardship-- "the responsibility for managing, monitoring the quality or carrying out, state or condition of a business or institutional building"- is essential to the green cleansing viewpoint and essential to the success of our green cleansing program. CSI is dedicated to follow a set of stewardship concepts that have been developed by leaders of the green cleaning movement. These principles will assist in our efforts to be excellent stewards of the buildings we service, their occupants, our employees, and the total environment. Clean for health very first and appearance second, Minimize human direct exposure to pollutants and cleansing items, Acknowledge cleansing as an ecological health advantage, Commit to occupational development of cleansing workers, Interact the worth of healthy buildings, Reduce chemical, moisture and particle residue when cleaning, Make sure worker and resident security, Contain and minimize all contaminants entering the building, Dispose of cleansing items in ecologically safe methods, Establish and document routine maintenance schedules.