From our inception in 1989 CSI International, Inc. has always been a client focused and quality driven company. The motivator behind our Quality Program is the instillment of quality that focuses on customer’s needs, includes every employee, constantly measures performance, and thrives on continuous improvement. Inorder to achieve this our Quality Plan has as a base, a management plan, and a set of disciplines that are coordinated to all departments and levels of the company to make sure that all employees continuously meet or exceed our customer’s requirements. CSI’s upper management team has committed to organize its Human Resources Services strategy and operations around our customer’s needs, and to develop and strengthen a way of life with full employee involvement. Quality for CSI is a process of continuous enhancement, not just an inspection program. It means supervisors and management must communicate a set directive of Human Resources Services everyone understands and believes in. To reach this high mark CSI has developed the job of Director of Corporate Quality and Training inorder to manage our QA Program and to pay close attention to the quality process throughout all segments of our company. The position reports directly to the Chief Operating Officer and pays great attention to the execution and devotion to our top levels for assessing job performance, implementing training programs and identifying and surpassing our client’s expectations. Thinking of these CSI has deployed the Eye on Quality program. This program’s objective is to achieve superior service quality levels for our clients. Our clients receive regular quality reports via email or print copy. These update overview documents are able to provide a complete job site review while including graphs for visual reporting. As a bonus, our Eye on Quality program includes typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Human Resources Services. Every building has unique situations that demand we customize a program that supports its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in the loop, supervision accountable, and employees up to date. The result is the achieving of service excellence for the client. CSI utilizes several traditional validation tools to ensure that we are consistently delivering the Human Resources Services promised with uncompromising quality. CSI takes an active function in recycling and waste decrease and will adhere to its clients recycling procedures. We are accountable to develop, manage, and completely support the recognized Recycling Program of CSI and those of each of our clients in addition to our employees. Our obligations include: Corporate and Field Management, Site Managers and Supervisors: Promote the interest of our workers in the importance of environmental and recycling practices, Motivate participation and cultivate a favorable attitude to recycling, Function as a liaison between CSI and our clients, Assist our clients with the implementation of their recycling treatments, Abide by governmental guidelines concerning the reduction, reuse, recycling and recovery of waste items. Business Employees: Take an active role by following the recycling treatments, Have a favorable mindset towards waste decrease and recycling within your working area, Recommend or recommend methods of minimizing waste. At our Consumers' center-- All CSI employees must follow the center's recycling program and the following steps: Use separate containers to gather recyclable papers, Gray brute with black liner is for gathering garbage, Blue brute with clear liner is for gathering recycling paper, Usage different containers to collect recyclable papers, Collect cans, plastic and bottles in blue liners and place them in the commingle compactor, Gather shredded paper in clear liners and put it in the recycling compactor or container for exclusive information, Do not throw away non reusable gloves in the trash containers, Recycle all packing products for our cleansing products, Talk to your Manager or the Recycling Coordinator of the center for any additional details regarding the facility's recycling treatments. CSI REDUCES, RECYCLES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and position them in the commingle compactor, Usage separate containers for trash and recyclable materials at your desk and central areas, Print double sided (saves approximately 50%), Uses paperless payroll system to alleviate paper checks to assist decrease the general ecological footprint of our organization, Print only when essential, Proof checks out files for errors prior to printing to prevent waste, Sends out e-mail memos to conserve paper, Prevents printing emails, Examines any hard copy storage, replace with a back- up hard drive for central storage, Uses e-mail instead of corresponding by post, Changes equipment off totally in the evening and at weekends, Puts devices on power save where possible, Purchases resilient devices, Has paper recycling stations beside photocopiers and printers, Uses energy efficient light bulbs (Usually they consume 8% less energy than a standard bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Reuses envelopes for internal circulation, Reuses clean side of used paper for internal printing, Converts scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Aims to use paper for more than one purpose, Recycles incoming product packaging and boxes for outgoing shipments, Removes plastic drink cups from the water cooler and utilize multiple-use mugs, Repairs furniture where possible or contribute it to charity, Shreds low-quality paper and use as product packaging. RECYCLES: Recycles our dominant material (probably paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and containers, and tin/steel food and drink cans, tosses caps and lids in the garbage, Recycles toner and inkjet cartridges, Recycles office furnishings, Recycles batteries, Recycles our IT Hardware and mobile phones.