From our start in 1989 CSI International, Inc. has always been a client oriented and results guided organization. The main reason for our Quality Program is the instillment of quality that pays particular attention to customer’s demands, includes every employee, maintains continuous performance levels, and strives to continually improve. Inorder to achieve this our Quality Plan has as a foundation, a management process, and a set of guidelines that are coordinated to all departments and levels of the organization to make sure that we continuously reach or exceed our client’s needs. CSI’s upper management team has committed to organize its Human Resources Services strategy and operations around our customer’s requirements, and to create and sustain a culture with full employee involvement. Quality for CSI is a task of continued advancement, not just an examination protocol. It means supervisors and management must communicate a standard of Human Resources Services the line worker understands and believes in. To reach this high mark CSI has established the job of Director of Corporate Quality and Training inorder to manage our QA Program and to pay close attention to the quality process throughout all segments of our company. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our top levels for assessing job performance, implementing training programs and acknowledging and exceeding our client’s expectations. Thinking of these CSI has created the Eye on Quality program. The program’s task is to achieve superior service quality levels for our clients. Our clients will get periodic quality reports via email or print copy. These analysis reports are capable of providing a complete job site review while including graphs for visual reporting. As a bonus, our Eye on Quality program includes a series of more typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Human Resources Services. Every company has different requirements that require us to customize a program that supports its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in the loop, supervision accountable, and employees informed. The outcome is the attainment of service excellence for the client. CSI deploys several traditional validation tools to ensure that we are continually providing the Human Resources Services promised with the best quality. CSI's environmentally accountable products combined with our "green" initiatives are protecting the environment'& #39; s health and yours. CSI Green utilizes just eco-responsible items, consisting of low allergenic, non-toxic and naturally degradable cleaner, HEPA ® micro-filtered vacuum cleaners and microfiber cloths and mops. Cleaning up "green" assists in decreasing exposure to possibly hazardous chemicals that can threaten the health and safety of building occupants, visitors and the cleansing staffs plus minimizing the unfavorable impact on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Increase Worker Performance, Improve Spirits, Reduce Sick days and Associated Healthcare Costs, Decrease Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Bundle Waste with Recyclable Packaging. LEED is a product of the U.S. Green Building Council: It is identified with USGBC and supports and advances the Council's mission, it is consistent with the governing principles, objectives goals and procedures of the Council, and it constantly garners input from USGBC subscription and outdoors professionals whose involvement represents a varied and broad union of building market stakeholders. Management in Energy and Environmental Design-- LEED: Is the most extensive, authoritative and well acknowledged accreditation standard that identifies green buildings by style, construction and operation from the rest of the market, is a style guideline to move building construction and operation toward sustainability, Is an integrated green structure style training program. Usage of micro fiber mops and cleaning up clothing where suitable, Motivating customers to use just "Green Sealed" consumables items, Administer facility recycling programs, Set up and utilize washer and dryer centers to wash micro fiber mops and clothes where applicable, Distribution of our survey cards to gather resident feedback so that we can examine and enhance our procedures and procedures, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing electronically conserving where facilities approval where possible. CSI can assist you reach LEED Certification by implementing the following green cleaning credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleansing Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning up Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.