From our start in 1989 CSI International, Inc. has been a client oriented and quality demanding organization. The motivator behind our Quality Program is the creation of a quality craft that focuses on customer’s demands, includes every employee, constantly measures performance, and strives to continually improve. To create this culture our Quality Plan has as a foundation, a management process, and a set of rules that are relayed to all departments and levels of the organization to insure that we consistently meet or surpass our customer’s requirements. CSI’s senior management team has committed to organize its Quality Building Services strategy and operations around our customer’s needs, and to develop and strengthen a culture with high employee involvement. Quality for CSI is a process of continuous improvement, not just an observation platform. It means supervision and management must enforce a set directive of Quality Building Services everyone follows and trusts. To achieve this goal CSI has established the position of Director of Corporate Quality and Training designed specifically to manage our QA Program and to pay close attention to the quality process throughout all aspects of our business. This job relies on direct reporting to the Chief Operating Officer and keeps a watchful eye on the execution and devotion to our high standards for evaluating job performance, executing training programs and identifying and surpassing our client’s expectations. Thinking of these CSI has deployed the Eye on Quality program. This program’s objective is to achieve superior service quality levels for our customers. Our customers receive periodic quality reports by email or hard copy. These inspection documents are capable of providing a complete job site review while including graphs for visual reporting. In addition, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Quality Building Services. Every facility has unique situations that require us to customize a program that fits well with its culture. Guided by the stipulations and adjusted for your individual needs, inspections and surveys keep management in touch, supervision accountable, and employees up to date. The outcome is the achieving of service excellence for the customer. CSI utilizes several standard validation tools to guarantee that we are continually providing the Quality Building Services promised with uncompromising quality. CSI takes an active role in recycling and waste decrease and will comply with its clients recycling treatments. We are responsible to establish, manage, and fully support the recognized Recycling Program of CSI and those of each of our clients as well as our staff members. Our obligations include: Corporate and Field Management, Website Managers and Supervisors: Promote the interest of our staff members in the significance of environmental and recycling practices, Encourage participation and cultivate a positive mindset towards recycling, Function as an intermediary between CSI and our customers, Help our clients with the execution of their recycling procedures, Abide by governmental guidelines concerning the decrease, reuse, recycling and recovery of waste items. Company Employees: Take an active function by following the recycling procedures, Have a positive attitude towards waste reduction and recycling within your workspace, Recommend or recommend ways of minimizing waste. At our Consumers' center-- All CSI workers need to follow the facility's recycling program and the following steps: Usage separate containers to gather recyclable papers, Gray brute with black liner is for gathering trash, Blue brute with clear liner is for gathering recycling paper, Use separate containers to collect recyclable papers, Collect cans, plastic and bottles in blue liners and put them in the commingle compactor, Gather shredded paper in clear liners and position it in the recycling compactor or container for exclusive info, Do not get rid of non reusable gloves in the trash containers, Recycle all packaging materials for our cleaning products, Talk to your Supervisor or the Recycling Planner of the facility for any additional info concerning the facility's recycling procedures. CSI DECREASES, RECYCLES, RECYCLES. CSI REDUCES: Collect cans, plastic and bottles in blue liners and place them in the commingle compactor, Use separate containers for garbage and recyclable materials at your desk and central places, Print double sided (saves up to 50%), Uses paperless payroll system to ease paper checks to assist minimize the overall ecological footprint of our company, Print just when necessary, Proof checks out documents for errors prior to printing to avoid waste, Sends out e-mail memos to conserve paper, Prevents printing e-mails, Reviews any paper copy storage, replace with a back- up hard disk for central storage, Utilizes email rather of corresponding by post, Switches equipment off totally at night and at weekends, Puts equipment on power save where possible, Purchases resilient equipment, Has paper recycling stations beside photocopiers and printers, Uses energy efficient light bulbs (On average they consume 8% less energy than a basic bulb It lasts about 12 times longer), Flattens all cardboard boxes. REUSES: Reuses envelopes for internal blood circulation, Recycles tidy side of used paper for internal printing, Converts scrap paper into post-it notes, Purchases sticky labels to cover old addresses and reuse envelopes externally, Purchases sticky labels to cover old addresses and reuse envelopes externally, Tries to utilize paper for more than one purpose, Recycles inbound packaging and boxes for outgoing shipments, Removes plastic drink cups from the water cooler and use multiple-use mugs, Repair works furniture where possible or donate it to charity, Shreds low-quality paper and usage as product packaging. RECYCLES: Recycles our dominant product (probably paper), Recycles corrugated cardboard, Recycles aluminum cans, plastic, glass, bottles and jars, and tin/steel food and drink cans, throws caps and lids in the trash, Recycles toner and inkjet cartridges, Recycles office furnishings, Recycles batteries, Recycles our IT Hardware and cellphones.