CSI International, Inc., since our inception in 1989, has been a client focused, quality motivated corporation. CSI’s Quality Plan has as a foundation a management process and a set of teachings that are aligned to all sections and levels within the organization to insure that we continually meet, if not exceed our customers’ needs. CSI’s senior management team has committed to organize its service strategy and operations to be in line with our customers’ requirements, and to build and maintain a culture with high employee envolvement. Quality for CSI is a process of constant refinement, not just an inspection program. What that means is supervisors and management must communicate a standard of Quality Building Services every employee follows and trusts. To meet this challenge CSI has developed the job of Director of Corporate Quality and Training inorder to manage our QA Program and to pay close attention to the quality procedures throughout all aspects of our business. This job relies on direct reporting to the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our top levels for gauging job performance, executing training programs and identifying and surpassing our customer’s expectations. The outcome is the achievement of service excellence for the client. CSI uses multiple traditional validation tools to guarantee that we are consistently delivering the Quality Building Services promised with the best quality. CSI's environmentally accountable items combined with our "green" initiatives are preserving the environment'& #39; s health and yours. CSI Green utilizes just eco-responsible products, including low allergenic, non-toxic and eco-friendly cleaning agents, HEPA ® micro-filtered vacuum cleaners and microfiber cloths and mops. Cleaning "green" assists in lowering exposure to potentially damaging chemicals that can endanger the health and wellness of building occupants, visitors and the cleansing personnels plus minimizing the negative impact on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Occupants, Increase Worker Performance, Improve Spirits, Reduce Sick days and Associated Healthcare Expenses, Lower Water and Air Pollution, Reduce Waste with Concentrated Cleansing Products, Reduce Package Waste with Recyclable Product packaging. LEED is a product of the U.S. Green Structure Council: It is related to USGBC and supports and advances the Council's objective, it is consistent with the governing concepts, goals objectives and procedures of the Council, and it continually garners input from USGBC membership and outdoors specialists whose involvement represents a diverse and broad union of building industry stakeholders. Leadership in Energy and Environmental Design-- LEED: Is the most comprehensive, authoritative and well acknowledged certification requirement that distinguishes green buildings by design, construction and operation from the remainder of the market, is a design guideline to move building construction and operation towards sustainability, Is an integrated green structure design training program. Utilization of micro fiber mops and cleaning clothing where applicable, Motivating clients to use just "Green Sealed" consumables items, Administer center recycling programs, Set up and make use of washer and clothes dryer facilities to wash micro fiber mops and clothes where suitable, Circulation of our survey cards to collect occupant feedback so that we can evaluate and enhance our processes and treatments, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleaning electronically saving where facilities approval where possible. CSI can assist you reach LEED Certification by implementing the following green cleansing credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.