CSI International, Inc., from the start in 1989, has been a client oriented, quality motivated company. CSI’s Quality Plan as its base a management practice and a set of disciplines that are coordinated to all departments and levels of the organization to make sure that we consistently reach, if not exceed our clients’ requirements. CSI’s senior management staff has dedicated itself to orchestrate its service strategy and operations around our customers’ needs, and to develop and sustain a culture with maximum employee participation. Quality for CSI is a process of continuous refinement, not just an observation plan. It means supervision and management must enforce a standard of Quality Janitorial every employee understands and believes in. To achieve this goal CSI has created the position of Director of Corporate Quality and Training designed specifically to manage our QA Program and to directly oversee the quality process throughout all departments of our business. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our high standards for evaluating job performance, implementing training programs and acknowledging and exceeding our customer’s expectations. The outcome is the achieving of service excellence for the client. CSI uses many traditional validation tools to ensure that we are consistently delivering the Quality Janitorial promised with the best quality. CSI's environmentally responsible products coupled with our "green" efforts are preserving the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible products, including low allergenic, non-toxic and naturally degradable cleaner, HEPA ® micro-filtered vacuum and microfiber fabrics and mops. Cleaning up "green" assists in lowering exposure to potentially hazardous chemicals that can endanger the health and safety of building occupants, visitors and the cleaning staffs plus reducing the unfavorable impact on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Occupants, Increase Worker Performance, Improve Morale, Reduce Sick days and Associated Healthcare Costs, Reduce Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Bundle Waste with Recyclable Packaging. LEED is a product of the U.S. Green Structure Council: It is related to USGBC and supports and advances the Council's objective, it follows the governing concepts, objectives objectives and processes of the Council, and it continually garners input from USGBC membership and outdoors specialists whose participation represents a varied and broad coalition of building industry stakeholders. Management in Energy and Environmental Design-- LEED: Is the most comprehensive, authoritative and well recognized accreditation requirement that differentiates green structures by style, building and construction and operation from the remainder of the market, is a style guideline to move building construction and operation toward sustainability, Is an integrated green structure style training program. Usage of micro fiber mops and cleaning up clothing where suitable, Motivating customers to utilize just "Green Sealed" consumables items, Administer facility recycling programs, Install and use washer and dryer centers to launder micro fiber mops and clothes where appropriate, Circulation of our study cards to collect resident feedback so that we can evaluate and enhance our processes and procedures, All order providing is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, team cleansing digitally conserving where centers approval where possible. CSI can assist you reach LEED Certification by carrying out the following green cleansing credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Contaminant Source Control: EQc3.5 = Possible 1 point.