CSI International, Inc., from the start in 1989, has been a customer oriented, quality driven company. CSI’s Quality Plan as its foundation a management process and a set of teachings that are synchronized to all departments and levels within the company to insure that we constantly reach, if not exceed our customers’ needs. CSI’s senior management team has committed to organize its service strategy and operations to be in line with our customers’ requirements, and to develop and sustain a culture with maximum employee participation. Quality for CSI is a state of constant betterment, not just an inspection program. It means supervision and management must communicate a set directive of Building Services the line worker understands and believes in. To meet this challenge CSI has established the position of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to focus on the quality process throughout all aspects of our business. This job relies on direct reporting to the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our top levels for assessing job performance, implementing training programs and acknowledging and surpassing our customer’s expectations. The end result is the attainment of service excellence for the customer. CSI utilizes many traditional validation tools to ensure that we are consistently providing the Building Services promised with the best quality. The Green Seal Standard for Commercial and Institutional Cleaning Providers GS-42, establishes environmental requirements for cleaning company of business, public, and institutional buildings, including in-house and external cleaning company, to create a green cleansing program that protects human health and the environment. The standard takes a systems approach with cleaning. Guidance is offered tools and items used for cleaning (exactly what is used for cleansing) and includes personnel training and preparation (how cleaning is done). The requirement likewise consists of focus on environmental improvements that reduce toxicity, waste, and direct exposure to both building residents and custodial staff. The standard can serve as a tool to help companies begin to do something about it to enhance their cleaning service and is offered for Green Seal accreditation. Benefits of G42: Relied on by Buyers, No Dispute of Interest, Demonstrate Management, Open Doors to New Organisation.