From the beginning in 1989 CSI International, Inc. has always been a customer oriented and quality guided organization. The motivator behind our Quality Program is the instillment of quality that focuses on customer’s needs, involves every level of employee, continuously measures performance, and strives to continually improve. Inorder to create this culture our Quality Plan has as a foundation, a management plan, and a set of guidelines that are relayed to all facets of the organization to insure that we consistently meet or surpass our client’s expectations. CSI’s senior management team has committed to organize its Business Facility Management strategy and operations around our customer’s requirements, and to create and strengthen a way of life with high employee participation. Quality for CSI is a task of continued advancement, not just an observation platform. What that means is supervision and management must enforce a set directive of Business Facility Management everyone follows and trusts. To reach this high mark CSI has created the position of Director of Corporate Quality and Training designed specifically to manage CSI’s QA Program and to directly oversee the quality process throughout all segments of our company. This role communicates directly with the Chief Operating Officer and pays great attention to the execution and devotion to our high standards for assessing job performance, implementing training programs and acknowledging and exceeding our client’s expectations. With these things in mind CSI has created the Eye on Quality program. This program’s objective is to far exceed traditional service quality levels for our clients. Our customers receive regular quality reports by email or hard copy. These inspection documents are capable of providing a full work-site overview while including graphs for visual reporting. As a bonus, our Eye on Quality program includes a series of more typical surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Business Facility Management. Every facility has unique challenges that demand we customize a program that supports its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in the loop, supervision accountable, and employees up to date. The outcome is the achieving of service excellence for the client. CSI utilizes many traditional validation tools to guarantee that we are consistently providing the Business Facility Management promised with the best quality. The Green Seal Requirement for Commercial and Institutional Cleaning Services GS-42, establishes ecological requirements for cleaning up provider of industrial, public, and institutional structures, consisting of in-house and external cleaning company, to develop a green cleaning program that protects human health and the environment. The basic takes a systems approach with cleansing. Assistance is offered tools and items utilized for cleansing (what is utilized for cleansing) and includes staff training and planning (how cleansing is done). The requirement also includes emphasis on environmental improvements that minimize toxicity, waste, and exposure to both structure residents and custodial personnel. The requirement can work as a tool to help companies begin to do something about it to enhance their cleaning service and is readily available for Green Seal accreditation. Advantages of G42: Trusted by Buyers, No Conflict of Interest, Demonstrate Leadership, Open Doors to New Service.