CSI International, Inc., from the beginning in 1989, has been a customer oriented, quality motivated corporation. CSI’s Quality Plan as its base a management practice and a set of teachings that are aligned to all departments and levels within the company to insure that we constantly reach, if not exceed our customers’ needs. CSI’s upper management team has committed to orchestrate its service strategy and operations to be in line with our clients’ needs, and to develop and sustain a culture with maximum employee participation. Quality for CSI is a state of constant improvement, not just an inspection program. It means supervision and management must relay a set directive of Corporate Facility Services everyone comprehends and has faith in. To achieve this goal CSI has established the position of Director of Corporate Quality and Training inorder to manage our QA Program and to focus on the quality procedures throughout all departments of our business. This role communicates directly with the Chief Operating Officer and pays great attention to the implementation and adherence to our high standards for gauging job performance, executing training programs and recognizing and exceeding our customer’s expectations. The outcome is the achievement of service excellence for the customer. CSI deploys many standard validation tools to ensure that we are consistently delivering the Corporate Facility Services promised with the best quality. Green Cleaning is described as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI is committed to providing a clean and healthy working environment for every one of our staff and yours. Presidential Executive Order 13101, delivered in 1992, by former President Bill Clinton lead the use of green cleaning products by facility managers of more than 100,000 federally owned or operated facilities globally. The Order also clarified what green cleaning is for the first time, communicating that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning now means the most favorable use of goods that diminish indoor pollution as well as reduce environmental pollution and favor sustainable materials. Preservation of a healthy workplace is the shared responsibility of management and staff at every stage of the CSI organization. All staff is trained and held responsible to achieve the goal of reducing the exterior’s role on the local environment and to stress and exercise environmentally safe, minimal impact cleaning chemicals and practices. CSI understands that the principle of stewardship-- "the responsibility for handling, supervising the quality or carrying out, state or condition of a commercial or institutional structure"- is essential to the green cleansing point of view and important to the success of our green cleaning program. CSI is dedicated to follow a set of stewardship concepts that have actually been established by pioneers of the green cleaning movement. These concepts will assist in our efforts to be excellent stewards of the structures we service, their occupants, our employees, and the general environment. Tidy for health first and appearance 2nd, Minimize human direct exposure to impurities and cleaning items, Recognize cleansing as an environmental health benefit, Dedicate to occupational development of cleaning workers, Communicate the worth of healthy structures, Decrease particle, chemical and wetness residue when cleansing, Make sure employee and occupant safety, Contain and reduce all contaminants going into the structure, Dispose of cleaning items in ecologically safe ways, Establish and record regular maintenance schedules.