CSI International, Inc., from the beginning in 1989, has been a client focused, quality motivated company. CSI’s Quality Plan has as a foundation a management process and a set of directions that are synchronized to all sections and positions within the company to make sure that we consistently reach, if not exceed our clients’ needs. CSI’s senior management staff has dedicated itself to orchestrate its service strategy and operations to be in line with our clients’ requirements, and to develop and sustain a culture with maximum employee participation. Quality for CSI is a process of constant refinement, not just an observation plan. What that means is supervision and management must communicate a standard of Corporate Services the line worker comprehends and has faith in. To achieve this goal CSI has established the position of Director of Corporate Quality and Training inorder to manage our QA Program and to pay close attention to the quality process throughout all segments of our business. This job relies on direct reporting to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our top levels for evaluating job performance, executing training programs and identifying and surpassing our client’s expectations. The result is the attainment of service excellence for the customer. CSI uses multiple traditional validation tools to ensure that we are continually providing the Corporate Services promised with uncompromising quality. CSI's environmentally accountable products combined with our "green" initiatives are maintaining the environment'& #39; s health and yours. CSI Green uses only eco-responsible items, consisting of low allergenic, non-toxic and naturally degradable cleaning agents, HEPA ® micro-filtered vacuum cleaners and microfiber cloths and mops. Cleaning up "green" helps in reducing direct exposure to potentially harmful chemicals that can endanger the health and wellness of building residents, visitors and the cleaning staffs plus reducing the negative effect on the environment. Advantages to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Structure Occupants, Increase Worker Efficiency, Improve Morale, Reduce Sick days and Associated Healthcare Costs, Decrease Water and Air Pollution, Reduce Waste with Concentrated Cleansing Products, Reduce Plan Waste with Recyclable Product packaging. LEED is a product of the United States Green Structure Council: It is identified with USGBC and supports and advances the Council's mission, it is consistent with the governing concepts, objectives goals and processes of the Council, and it continuously garners input from USGBC membership and outdoors specialists whose involvement represents a varied and broad union of structure market stakeholders. Management in Energy and Environmental Style-- LEED: Is the most extensive, authoritative and well acknowledged certification requirement that differentiates green buildings by design, building and operation from the remainder of the market, is a design guideline to move building construction and operation towards sustainability, Is an integrated green building style training program. Usage of micro fiber mops and cleaning up clothes where suitable, Encouraging clients to utilize only "Green Sealed" consumables items, Administer center recycling programs, Install and use washer and clothes dryer centers to wash micro fiber mops and clothing where applicable, Circulation of our survey cards to collect occupant feedback so that we can examine and improve our processes and procedures, All order supplying is done electronically, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleaning electronically conserving where facilities approval where possible. CSI can help you reach LEED Certification by implementing the following green cleaning credits: Custodial Effectiveness Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.