CSI International, Inc., from the start in 1989, has been a client oriented, quality driven company. CSI’s Quality Plan has as a foundation a management process and a set of teachings that are coordinated to all sections and levels within the company to make sure that we consistently reach, if not exceed our customers’ requirements. CSI’s upper management team has dedicated itself to organize its service strategy and operations to be in line with our customers’ needs, and to develop and sustain a culture with high employee participation. Quality for CSI is a process of continuous improvement, not just an inspection program. What that means is supervision and management must communicate a set directive of Environmental Services everyone comprehends and has faith in. To achieve this goal CSI has created the job of Director of Corporate Quality and Training for the purposes of managing our QA Program and to directly oversee the quality procedures throughout all departments of our company. The position reports directly to the Chief Operating Officer and pays great attention to the implementation and adherence to our top levels for evaluating job performance, executing training programs and acknowledging and exceeding our client’s expectations. The end result is the achievement of service excellence for the client. CSI deploys several standard validation tools to guarantee that we are continually providing the Environmental Services promised with the best quality. Green Cleaning is described as “Cleaning to protect health without harming the environment” - Executive Order 13101. CSI International, Inc. is committed to delivering a clean and healthy workplace for all our staff and your building’s tenants. Presidential Executive Order 13101, delivered in 1992, by former President Bill Clinton lead the use of green cleaning products by building managers of more than 100,000 federally owned or operated facilities globally. Executive Order 13101 also clarified what green cleaning is for the first time, stating that green cleaning is the “use of products and services that reduce the health and environmental impacts compared to similar products and services used for the same purpose.” Green cleaning is now the best use of goods that minimize indoor pollution while reducing environmental pollution and favor sustainable materials. Maintaining of a healthy environment is the shared task of supervisors and employees at every level of the CSI organization. All employees are trained and held accountable to achieve the goal of reducing the exterior’s role on the local environment and to emphasize and practice environmentally safe, minimal impact cleaning chemicals and procedures. CSI understands that the concept of stewardship-- "the duty for handling, monitoring the quality or performing, state or condition of an institutional or industrial building"- is necessary to the green cleansing point of view and important to the success of our green cleaning program. CSI is dedicated to follow a set of stewardship principles that have been developed by leaders of the green cleansing movement. These concepts will help in our efforts to be good stewards of the structures we service, their residents, our employees, and the overall environment. Tidy for health first and appearance second, Reduce human direct exposure to impurities and cleaning products, Recognize cleaning as an ecological health benefit, Devote to occupational advancement of cleansing workers, Communicate the worth of healthy structures, Minimize moisture, chemical and particle residue when cleaning, Make sure worker and resident safety, Contain and reduce all toxins going into the structure, Dispose of cleaning products in environmentally safe ways, Develop and record regular maintenance schedules.