From our inception in 1989 CSI International, Inc. has always been a customer focused and results driven organization. The main reason for our Quality Program is the establishment of a quality culture that focuses on customer’s demands, includes every employee, constantly measures performance, and thrives on continuous improvement. Inorder to create this culture our Quality Plan has as a foundation, a management plan, and a set of rules that are coordinated to all departments and levels of the organization to insure that we continuously meet or surpass our customer’s needs. CSI’s upper management team has committed to organize its Green Seal Standard For Janitorial strategy and operations around our customer’s needs, and to develop and sustain a culture with high employee involvement. Quality for CSI is a process of continuous advancement, not just an observation platform. What that means is supervisors and management must relay a standard of Green Seal Standard For Janitorial the line worker understands and believes in. To achieve this goal CSI has created the job of Director of Corporate Quality and Training designed specifically to manage CSI’s QA Program and to pay close attention to the quality process throughout all segments of our company. The position reports directly to the Chief Operating Officer and pays great attention to the execution and devotion to our top levels for gauging job performance, executing training programs and acknowledging and exceeding our customer’s expectations. With this in mind CSI has deployed the Eye on Quality program. The goal of this program is to achieve superior service quality levels for our customers. Our clients receive regular quality reports by email or hard copy. These inspection reports are able to provide a complete job site review while including graphs for visual reporting. In addition, our Eye on Quality program includes a series of more typical surveys and inspections to assist CSI’s Quality Assurance Team in determining customers’ management and their client’s satisfaction with the quality of our Green Seal Standard For Janitorial. Every company has different requirements that require us to customize a program that works best for its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in the loop, supervision accountable, and employees informed. The end result is the attainment of service excellence for the customer. CSI utilizes many standard validation tools to ensure that we are consistently delivering the Green Seal Standard For Janitorial promised with uncompromising quality. The Green Seal Requirement for Commercial and Institutional Cleaning Services GS-42, establishes ecological requirements for cleaning up provider of business, public, and institutional structures, consisting of in-house and external cleaning services, to develop a green cleaning program that protects human health and the environment. The standard takes a systems approach with cleaning. Assistance is attended to tools and products utilized for cleaning (exactly what is used for cleaning) and includes staff training and planning (how cleansing is done). The requirement likewise consists of focus on environmental enhancements that decrease toxicity, waste, and direct exposure to both structure residents and custodial personnel. The requirement can work as a tool to assist companies start to do something about it to enhance their cleaning service and is available for Green Seal certification. Advantages of G42: Trusted by Purchasers, No Dispute of Interest, Demonstrate Leadership, Open Doors to New Company.