From the day our doors opened in 1989 CSI International, Inc. has always been a customer oriented and results driven organization. The motivator behind our Quality Program is the creation of a quality craft that focuses on customer’s demands, includes employees at all levels, constantly measures performance, and strives to continually improve. To create this culture our Quality Plan has as a foundation, a management process, and a set of rules that are coordinated to all departments and levels of the company to insure that all employees continuously reach or exceed our customer’s needs. CSI’s senior management team has worked to organize its Human Resources Services strategy and operations around our customer’s requirements, and to develop and strengthen a culture with high employee participation. Quality for CSI is a task of continuous enhancement, not just an observation platform. It means supervisors and management must enforce a set directive of Human Resources Services every employee comprehends and has faith in. To reach this high mark CSI has developed the job of Director of Corporate Quality and Training inorder to manage our QA Program and to pay close attention to the quality procedures throughout all aspects of our business. The position reports directly to the Chief Operating Officer and keeps a watchful eye on the implementation and adherence to our top levels for assessing job performance, implementing training programs and acknowledging and surpassing our client’s expectations. Thinking of these CSI has created the Eye on Quality program. The program’s task is to achieve superior service quality levels for our customers. Our clients will get periodic quality reports via email or print copy. These update overview documents are able to provide a full work-site overview as well as visual and graphic-based reporting. In addition, our Eye on Quality program is supplemented by series of more conventional surveys and inspections to help our Quality Assurance Team determine customers’ management and their client’s satisfaction with the quality of our Human Resources Services. Every company has different requirements that require us to customize a program that supports its culture. Driven by the specifications and modified by your unique requirements, inspections and surveys keep management in the loop, supervision responsible, and employees up to date. The outcome is the achievement of service excellence for the customer. CSI deploys many traditional validation tools to guarantee that we are continually providing the Human Resources Services promised with uncompromising quality. The Green Seal Standard for Commercial and Institutional Cleaning Solutions GS-42, establishes ecological requirements for cleaning provider of commercial, public, and institutional structures, including in-house and external cleaning services, to develop a green cleaning program that protects human health and the environment. The standard takes a systems approach with cleansing. Guidance is attended to tools and products used for cleansing (exactly what is used for cleansing) and includes staff training and preparation (how cleansing is done). The standard likewise consists of emphasis on environmental enhancements that reduce toxicity, waste, and direct exposure to both structure occupants and custodial personnel. The requirement can serve as a tool to assist business begin to act to enhance their cleaning company and is offered for Green Seal certification. Advantages of G42: Relied on by Buyers, No Dispute of Interest, Show Management, Open Doors to New Business.