CSI International, Inc., from the start in 1989, has been a customer oriented, quality driven corporation. CSI’s Quality Plan has as a foundation a management practice and a set of disciplines that are coordinated to all departments and positions within the company to make sure that we consistently reach, if not exceed our customers’ requirements. CSI’s upper management team has dedicated itself to organize its service strategy and operations around our customers’ requirements, and to develop and sustain a culture with maximum employee participation. Quality for CSI is a state of constant improvement, not just an observation plan. It means supervisors and management must enforce a standard of Property Management every employee understands and believes in. To meet this challenge CSI has established the position of Director of Corporate Quality and Training inorder to manage CSI’s QA Program and to pay close attention to the quality procedures throughout all departments of our business. This role communicates directly with the Chief Operating Officer and maintains constant vigilance on the implementation and adherence to our high standards for evaluating job performance, executing training programs and recognizing and exceeding our client’s expectations. The end result is the attainment of service excellence for the client. CSI utilizes many traditional validation tools to guarantee that we are continually delivering the Property Management promised with uncompromising quality. CSI's environmentally responsible items paired with our "green" efforts are maintaining the environment'& #39; s health and yours. CSI Green utilizes only eco-responsible items, consisting of low allergenic, non-toxic and eco-friendly cleaning agents, HEPA ® micro-filtered vacuum and microfiber fabrics and mops. Cleaning "green" helps in reducing exposure to possibly damaging chemicals that can threaten the health and safety of structure occupants, visitors and the cleaning staffs plus decreasing the unfavorable influence on the environment. Benefits to Green Cleaning: Improve Indoor Air Quality, Ensure Healthier Facilities for all Building Residents, Boost Worker Efficiency, Improve Morale, Reduce Sick days and Associated Healthcare Expenses, Decrease Water and Air Contamination, Reduce Waste with Concentrated Cleansing Products, Reduce Bundle Waste with Recyclable Product packaging. LEED is an item of the United States Green Building Council: It is related to USGBC and supports and advances the Council's mission, it is consistent with the governing concepts, goals objectives and procedures of the Council, and it continually gathers input from USGBC membership and outdoors experts whose participation represents a diverse and broad union of building market stakeholders. Management in Energy and Environmental Style-- LEED: Is the most substantial, reliable and well acknowledged certification requirement that distinguishes green structures by style, construction and operation from the remainder of the market, is a design standard to move building construction and operation towards sustainability, Is an integrated green building style training program. Usage of micro fiber mops and cleaning clothing where applicable, Encouraging customers to utilize just "Green Sealed" consumables items, Administer facility recycling programs, Install and utilize washer and dryer centers to launder micro fiber mops and clothing where suitable, Circulation of our study cards to gather resident feedback so that we can evaluate and improve our procedures and treatments, All order supplying is done digitally, Transitioned to online paperless payroll system to ... recycle, online applications background checks-- HR, group cleansing digitally conserving where centers approval where possible. CSI can assist you reach LEED Certification by executing the following green cleansing credits: Custodial Efficiency Assessment: EQc3.2 = Possible 1 point, Purchase of Sustainable Cleaning Products and Materials: EQc3.3 = Possible 1 point, Sustainable Cleaning Equipment: EQc3.4 = Possible 1 point, Indoor Chemical and Pollutant Source Control: EQc3.5 = Possible 1 point.